Salesforce Business Analyst
Apply NowCompany: Sogeti
Location: Houston, TX 77084
Description:
Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions around Testing, Business Intelligence, Mobility, Cloud and Security, combining world class methodologies and the global delivery model, Rightshore. Sogeti brings together more than 20,000 professionals in 15 countries and is present in over 100 locations in Europe, the US and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the Paris Stock Exchange.
At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!
Minimum education qualification
The ideal candidate will have:
The benefits our employees enjoy:
At Sogeti USA, we are committed to building a long and enduring relationship with our employees and to creating an environment that rewards and empowers. Our mission is to constantly exceed our employees' expectations in the same way that we strive to exceed our clients' expectations. We offer an environment that celebrates innovation and helps you to achieve a good balance between your professional and personal life. We strive to be an employer of choice!
Minimum education qualification
- Bachelor's Degree in Computer Science, Computer Engineering, MIS or related field.
The ideal candidate will have:
- Minimum 3-5 years related experience.
- Detail orientated with excellent time management skills.
- Salesforce.com system experience
- Salesforce admin or equivalent certification required.
- Service Cloud Experience
- Field Operations Experience
- Sales Cloud Experience
- Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
- Ability to gather and transfer requirements from stakeholders into an action plan and deliver on that action plan leveraging internal systems as needed.
- Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users.
- Strong interpersonal skills with the ability to research solutions to issues as they arise.
- Ability to manage stakeholder expectations professionally.
- Ability to work independently, with general direction and guidance.
- Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
- Proficient in Word, Excel, PowerPoint, and Visio.
The benefits our employees enjoy:
- 401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!)
- Medical/Prescription/Dental/Vision Coverage!
- Low-premium and deductible. Plan with free preventive care.
- $12,000 in Tuition Reimbursement
- 100% Company-paid mobile phone plan
- Personal Time Off (PTO)- Ensuring a balance of work and home life