NLP Engineer
Apply NowCompany: NTT DATA Services
Location: Irving, TX 75061
Description:
Req ID: 321931
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a NLP Engineer to join our team in Irving, Texas (US-TX), United States (US).
Role Responsibilities/ Accountabilities:
- Design, develop, and deploy sophisticated virtual assistants and chatbots using leading AI platforms.
- extraction, and context management to ensure accurate and human-like conversations.
- Leverage NLP Tools for intent development and creating intelligent bot interactions.
- Build and maintain agentic bots capable of understanding and responding to user needs proactively.
- Integrate bots seamlessly with backend systems via APIs, connecting them to live chat platforms and other communication channels.
- Design and implement secure data storage and retrieval mechanisms for user data, leveraging databases like MongoDB, SQL, or other NoSQL solutions.
- Develop comprehensive error handling and fallback systems to ensure a smooth user experience, including intelligent handoff to human agents when necessary.
- Adhere to user data privacy best practices, safeguarding sensitive information and ensuring compliance with relevant regulations.
- Create bots equipped with features such as FAQ automation, engaging small talk capabilities, rich content rendering, account troubleshooting, and seamless live agent handover.
Stay at the forefront of AI advancements, exploring and integrating the latest GenAI platforms like Gemini and GPT for seamless integration
Basic Qualifications:
- 3+ years of proven experience as a Software Developer, with a strong focus on building AI-powered applications.
- Hands-on experience in developing virtual assistants and chatbots using AI platforms and microservices, including Kore.AI.
- Proficiency in Python or JavaScript/TypeScript, demonstrating strong programming fundamentals.
- Solid understanding and practical experience in NLP concepts and techniques.
- Experience with API integrations, connecting bots to various backend systems and platforms.
- Familiarity with database management and data security best practices.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication and collaboration skills.
Preferred Technical stack:
- Experience with cloud platforms (AWS, Azure, GCP).
- Familiarity with Agile development methodologies.
- Contributions to open-source projects or participation in AI/NLP communities.
Education:
- Bachelor's degree in computer science, Information Technology, or a related field.
#INDFSINS
#L1-NAM
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a NLP Engineer to join our team in Irving, Texas (US-TX), United States (US).
Role Responsibilities/ Accountabilities:
- Design, develop, and deploy sophisticated virtual assistants and chatbots using leading AI platforms.
- extraction, and context management to ensure accurate and human-like conversations.
- Leverage NLP Tools for intent development and creating intelligent bot interactions.
- Build and maintain agentic bots capable of understanding and responding to user needs proactively.
- Integrate bots seamlessly with backend systems via APIs, connecting them to live chat platforms and other communication channels.
- Design and implement secure data storage and retrieval mechanisms for user data, leveraging databases like MongoDB, SQL, or other NoSQL solutions.
- Develop comprehensive error handling and fallback systems to ensure a smooth user experience, including intelligent handoff to human agents when necessary.
- Adhere to user data privacy best practices, safeguarding sensitive information and ensuring compliance with relevant regulations.
- Create bots equipped with features such as FAQ automation, engaging small talk capabilities, rich content rendering, account troubleshooting, and seamless live agent handover.
Stay at the forefront of AI advancements, exploring and integrating the latest GenAI platforms like Gemini and GPT for seamless integration
Basic Qualifications:
- 3+ years of proven experience as a Software Developer, with a strong focus on building AI-powered applications.
- Hands-on experience in developing virtual assistants and chatbots using AI platforms and microservices, including Kore.AI.
- Proficiency in Python or JavaScript/TypeScript, demonstrating strong programming fundamentals.
- Solid understanding and practical experience in NLP concepts and techniques.
- Experience with API integrations, connecting bots to various backend systems and platforms.
- Familiarity with database management and data security best practices.
- Strong problem-solving skills and the ability to work independently and as part of a team.
- Excellent communication and collaboration skills.
Preferred Technical stack:
- Experience with cloud platforms (AWS, Azure, GCP).
- Familiarity with Agile development methodologies.
- Contributions to open-source projects or participation in AI/NLP communities.
Education:
- Bachelor's degree in computer science, Information Technology, or a related field.
#INDFSINS
#L1-NAM
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.