Vice President, Long-Term Care Operations

The Opportunity
AgeCare is seeking a visionary and accomplished executive to join our Senior Leadership Team as Vice President, Long-Term Care (LTC) Operations. Reporting directly to the Chief Executive Officer, this pivotal role provides strategic leadership and operational oversight for our Ontario LTC portfolio, including redeveloped homes and third-party managed sites.

In close collaboration with a fellow VP of LTC Operations, you will drive results across key domains: financial performance, resident and family experience, team engagement, and risk management. You will also work cross-functionally with colleagues in Resident Care & Services, Human Resources, and Real Estate Development to ensure our communities remain safe, vibrant, and high-performing.

What you will do

Strategic & Operational Leadership

• Lead the development and execution of annual business plans for Ontario LTC operations.
• Ensure operational excellence across financial, quality, and compliance benchmarks.
• Contribute to strategies involving acquisitions, divestitures, and home redevelopment.
• Actively participate as a senior executive shaping AgeCare's long-term vision for care delivery.

Resident & Family Experience

• Champion a resident- and family-centred approach to care.
• Drive satisfaction initiatives and lead responses to concerns and feedback.
• Collaborate with the SVP, Customer Experience, on surveys and targeted improvement plans.

Employee Engagement & Talent Development

• Foster a culture of trust, accountability, and high performance.
• Support leadership recruitment, succession planning, and professional development.
• Partner with HR on labour relations, performance management, and WSIB compliance.

Financial Performance

• Develop and oversee annual budgets for LTC and adjacent retirement communities.
• Achieve occupancy, revenue, and compliance goals aligned with funding envelopes.
• Monitor performance and lead strategic course-correction when needed.

Asset & Risk Management

• Provide operational insight into capital planning and redevelopment efforts.
• Participate in due diligence for acquisitions and new developments.
• Ensure full compliance with all regulatory and internal safety standards.

Sales, Marketing & Brand Alignment

• Oversee marketing initiatives for adjacent retirement communities.
• Ensure alignment with AgeCare's brand, values, and service culture.

What You Bring

• 15+ years in progressively senior leadership roles within long-term care or healthcare operations.
• Master's degree in Business Administration, Health Administration, or a related field preferred; a relevant Bachelor's degree is required.
• Deep understanding of government-funded and regulated health sectors.
• Proven track record of achieving financial, operational, and quality outcomes.
• Strong leadership experience in unionized, multidisciplinary environments.
• Strategic thinker with excellent business acumen and operational insight.
• Passionate about senior care and committed to service excellence.
• Collaborative, resilient, and adaptable in a dynamic team environment.

What We Offer

• Great Pay & Benefits: Competitive salary with health benefits and paid time off.
• Career Growth: Opportunities for training, education, and advancement.
• Supportive Culture: A diverse and inclusive team where everyone is valued.
• Meaningful Work: Make a real impact on our residents' lives.
• Community Feel: Build strong connections with residents, their families, and your colleagues.
• Recognition: Your hard work is celebrated and rewarded.

About AgeCare

For over 25 years, AgeCare has been dedicated to creating vibrant and supportive communities, providing high-quality care and fostering meaningful connections. With over 50 communities across Alberta, BC and Ontario, we offer a comfortable, home-like atmosphere where residents can age with dignity and respect. Guided by our values of trust, quality, respect and teamwork, our compassionate and dedicated team is at the core of our success, ensuring that residents enjoy a rich quality of life in an environment tailored to their needs.

Lead with Purpose. Drive Meaningful Change.

At AgeCare, we believe leadership is about more than oversight, it's about vision, courage, and compassion. As Vice President, Long-Term Care Operations, you'll play a critical role in shaping the future of care for seniors in Ontario. You'll have the platform, resources, and support to influence strategy, elevate performance, and leave a lasting impact on the communities we serve.

If you're an accomplished healthcare executive who thrives in complex environments, inspires high-performing teams, and leads with integrity and purpose, we invite you to be part of something deeply meaningful. Join a values-driven organization where your leadership will matter, every single day.

At AgeCare, we value diversity and inclusion and encourage all qualified individuals to apply. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Office Location: 7070 Derrycrest Dr, Mississauga, ON L5W 1G3

#LI-RS1

If you're motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!