Compensation & Benefits Department Manager

ABOUT ENTERPRISE MANAGEMENT:

Enterprise Management is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

DISCLOSURES:

The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job's responsibilities/tasks may be modified and/or expanded over time. Company will inform the personnel member when changes in the respective job description are made.

COMPANY WEBSITE: https://enterprisemanagement.org/

COMPANY PHONE NUMBER: (667) 309-5345

HUMAN RESOURCES PHONE NUMBER: (667) 309-5345 ext 10

POSITION TITLE: Compensation & Benefits Department Manager

ALTERNATE TITLE(S): Compensation Manager, Benefits Administration Manager, Payroll Manager

COMPANY: Enterprise Management Solutions, Inc. (in support of all customer companies under contract)

DIVISION: Human Resources

DEPARTMENT: Compensation & Benefits

UNIT: n/a

BENEFITS PACKAGE: Ineligible.

WORK SCHEDULE: Monday - Friday, 8:00 AM EST - 5:00 PM EST

ACCOUNTABLE TO: Human Resources Manager (Chief Human Resources Officer in the absence of the Human Resources Manager)

ACCOUNTABLE FOR: Overseeing compensation structures, benefits administration, wage compliance, payroll operations, and staff communications related to payroll and benefits

CLASSIFICATION: W8BEN; contractual 40 hours per week paid hourly

COMPENSATION RANGE: PHP 397.08 per hour, commensurate with experience and qualifications

ANTICIPATED TRAVEL: none

SUMMARY OF POSITION RESPONSIBILITIES:

The Compensation & Benefits Department Manager is responsible for leading the compensation strategy, benefits programs, and payroll interface processes for Enterprise Management Solutions and the companies it contractually services. This includes salary benchmarking, total compensation analysis, benefits enrollment and renewal oversight, and ensuring compliance with wage laws and benefits-related regulations.

This position also oversees payroll operations, working closely with HR and Finance to ensure payroll accuracy. The goal is to ensure payroll is fully prepared and submitted to the Chief Human Resources Officer (CHRO) for final review by noon on the Monday prior to payday.

The Compensation & Benefits Department Manager supervises compensation-related communications, supports staff education on benefit offerings, and acts as a liaison between employees, HR, payroll, and external benefit providers.

SCHEDULED DUTIES AND RESPONSIBILITIES:

• Develop, implement, and manage compensation strategies, salary scales, and incentive structures
• Oversee benefits enrollment, renewals, and eligibility tracking (health, dental, vision, disability, retirement, etc.)
• Monitor compliance with FLSA, ACA, ERISA, and wage transparency laws
• Conduct market analysis and salary benchmarking to ensure competitive and equitable pay structures
• Maintain updated position salary bands and coordinate compensation adjustments for new hires, promotions, or policy changes
• Oversee employee communications and engagement related to benefit programs
• Coordinate with HRIS and payroll teams to ensure accurate pay setup and deductions
• Oversee payroll preparation, ensuring payroll is fully submitted to the CHRO for review by noon on the Monday before payday
• Resolve escalated employee concerns related to payroll discrepancies or benefit enrollment
• Serve as the primary liaison for benefits brokers, insurance carriers, and plan administrators
• Analyze usage trends and make recommendations for cost-effective benefit design
• Manage the open enrollment process including system setup, training, and employee support
• Produce and distribute reports to leadership regarding compensation trends, benefit utilization, and compliance status

UNSCHEDULED DUTIES AND RESPONSIBILITIES:

• Assist your supervisor with any work-related tasks as requested, taking initiative where possible
• Remain informed and compliant with regulations and standards, including COMAR, CARF, and other relevant governing bodies, as well as company policies and procedures
• Support the maintenance of a safe work environment by participating in drills and safety trainings as requested
• Maintain confidentiality of all records, especially those relating to client treatment or financial information
• Participate in external and internal audits/surveys (CARF/CSA/OHCQ) as directed by the supervisor
• Contribute to quality assurance and performance improvement plans by conducting audits and activities that ensure regulatory compliance
• Participate in HR special projects such as policy rollouts or engagement campaigns
• Serve as escalation point for payroll and benefit related issues
• Assist with internal or external audits related to payroll, benefits, or wage compliance
• Represent HR in leadership meetings or benefits advisory groups
• Train supervisors and HR staff on compensation and benefits procedures
• Support investigations or resolutions related to payroll, leave, or benefit-related issues
• Participate in strategic planning for total rewards programs

PHYSICAL DEMANDS:

• Prolonged periods sitting at a desk and working on a computer
• Frequent meetings via video or phone; occasional in-person site visits

WORKING CONDITIONS:

• Remote
• Fast-paced, deadline-driven environment with collaborative teams

COMPETENCIES AND SKILLS:

• Advanced understanding of compensation and benefits principles, practices, and regulations
• Strong analytical, reporting, and Excel skills
• Ability to manage complex processes and communicate effectively with diverse staff
• Proficiency with HRIS, payroll, and benefits administration systems (e.g., Paycom, ADP)
• Discretion, integrity, and attention to confidentiality in handling sensitive employee data

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS:

• 13 AIHR certifications
• SHRM certification
• Bachelor's degree in Human Resources, Business Administration, or related field (required); Master's or certification (e.g., CCP, CEBS) preferred
• Minimum 3-5 years of experience in compensation, benefits administration, or payroll operations
• Prior experience in healthcare, nonprofit, or multi-site organizations strongly preferred
• Familiarity with HR and payroll systems, compliance reporting, and benefits strategy
• Ability to pass background and reference checks