Supervisor, L&D Talent Development (P1-1896970-1)

Summary of Job Description:

The Supervisor of Talent Development position is responsible for conducting training programs, seminars, and conferences for Operations and Support Center associates. This position facilitates GO classes of all levels and monitors and evaluates training program effectiveness. This position also provides feedback on GO participant performance. The L&D Training Supervisor supervises a team of L&D Trainers, coaching and developing team members to elevate their performance.

You'll get a chance to:

• Conducts training programs, seminars, and conferences for Operations and Support Center associates. Delivers training for all levels of the company in both in-person and virtual classes. Assesses gaps and provides training solutions. Stays current on learning trends and approaches to incorporate in Learning & Development offerings.
• Assists with monitoring and evaluating training program effectiveness based on feedback and other evaluation techniques to ensure participants understand and are able to apply the learning.
• Assists in training for two to three regions within the organization by assisting with train the trainer sessions, supporting centralized and organizational cascades.
• Assists in developing training materials to address gaps in knowledge, skills, and competency.
• Assists in analyzing, designing, developing, and evaluating training materials to include interactive instructor-led courses, self-directed learning, online learning, job aids, and other performance-based solutions.
• Supervises a team of L&D Trainers. Oversees their day-to-day work. Coaches and develops these associates to elevate their performance.

How we reward you:

• Hybrid remote schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance *
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays*
• Continuous education assistance and scholarships*
• Income protection including Disability, Life and AD&D insurance*
• Bereavement leave*

*Benefits available for eligible permanent full time associates

Your background and experience:

• Bachelor's degree in Business Administration, Hospitality or related field.
• Minimum three years of experience in Learning & Development and/or Operations and a year of supervisory experience, preferably in a retail/hospitality operations environment; formal training in facilitation skills from a reputable training organization.
• Successful completion of initial and periodically required trainings.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Pay Range: M1 $90,000 - $126,000 / Annual

* Within the range, individual pay is determined using various factors, including work location and experience.

#LI-Hybrid

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.

You're wanted here:

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.