Outreach, Engagement, and Training Program Manager
Apply NowCompany: Virginia Jobs
Location: Richmond, VA 23223
Description:
Title: Outreach, Engagement, and Training Program Manager
State Role Title: Prog Admin Specialist III
Hiring Range: $87,841 - $142,741
Pay Band: 6
Agency: VA Dept of Transportation
Location:Annex Building
Agency Website:
Recruitment Type: General Public - G
Job Duties
Are you ready to make a significant impact on the Virginia's transportation programs? The Virginia Department of Transportation (VDOT) is seeking a leader to join our Local Assistance Division as an Outreach, Engagement, and Training Program Manager. This is your chance to play a pivotal role developing and executing comprehensive customer focused engagement and marketing strategies for a wide range of initiatives including educational workshops, programs, webinars, newsletters, and informational materials to help Local Public Agencies (LPAs) in the successful development and delivery of locally administered transportation projects. In partnership with VDOT, LPAs deliver nearly half of all projects in VDOT's Six-Year Improvement Program (SYIP), providing important benefits to the traveling public of the Commonwealth.
This position will focus on driving engagement and training efforts for the Local Assistance Division, supporting senior leadership in ensuring consistent communication with internal and external customers, and working across agency divisions to enhance brand visibility, and using innovative approaches to share critical information to LPAs to assist with the delivery of the transportation program. The Outreach, Engagement, and Training Program Manager leads the Division's training and outreach efforts, including the annual Local Programs Workshop attended by over 600 individuals; manages the Department's Local Government Qualifications Program (QP), and various other training and outreach efforts.
The successful applicant will be able to contribute individually as well as lead a small team, work with a diverse group of individuals, and collaborate with staff across VDOT Central and District Offices, local governments and agencies, as well as other public stakeholders. If you are a creative and effective communicator, thrive in a collaborative environment, and are driven, astute and excited about learning and training, we want to hear from you!
Minimum Qualifications
Experience in developing training programs, conducting needs assessments, and managing training delivery.
Strong organizational and project management skills, with ability to prioritize, work quickly, and manage multiple tasks, timelines and deadlines as well as be adaptable and flexible in a dynamic work environment.
Excellent communication skills, both oral and written, across a diverse range of audiences, demonstrating proficiency of English grammar rules and technical writing and editing.
Knowledge of various strategies impacting the marketing function, including website content management, brand management, graphic design, and marketing analytics and segmentation.
Extensive knowledge of email marketing, social media, database marketing, and automated marketing strategies, techniques, and tools.
Ability to work closely with other work units to integrate marketing and training efforts with broader organizational goals and ensure alignment across all initiatives.
Additional Considerations
Advanced Degree in a related field
10 + years of experience in outreach, communications and/or curriculum/training development
Conference and/or event planning experience
Portfolio of previous outreach and engagement work
A combination of training, advanced experience, or education in communications, business administration, professional learning or a related field is desired.
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.
We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.
VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
Additional positions may be filled from this recruitment within 90 days.
VDOT is an emergency operation agency. Positions physically working within Central Office locations may be designated upon request and coordination among the respective District Engineer or Administrator and Chief. Assignments are updated annually. Not all designated employees are provided an emergency operations assignment.
This position requires a fingerprint based Criminal History Background Check, DMV Record Check and Work History Verification with references.
Contact Information
Name: Audrey Phillips
Phone: 804-837-4748
Email: audrey.phillips@vdot.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.
State Role Title: Prog Admin Specialist III
Hiring Range: $87,841 - $142,741
Pay Band: 6
Agency: VA Dept of Transportation
Location:Annex Building
Agency Website:
Recruitment Type: General Public - G
Job Duties
Are you ready to make a significant impact on the Virginia's transportation programs? The Virginia Department of Transportation (VDOT) is seeking a leader to join our Local Assistance Division as an Outreach, Engagement, and Training Program Manager. This is your chance to play a pivotal role developing and executing comprehensive customer focused engagement and marketing strategies for a wide range of initiatives including educational workshops, programs, webinars, newsletters, and informational materials to help Local Public Agencies (LPAs) in the successful development and delivery of locally administered transportation projects. In partnership with VDOT, LPAs deliver nearly half of all projects in VDOT's Six-Year Improvement Program (SYIP), providing important benefits to the traveling public of the Commonwealth.
This position will focus on driving engagement and training efforts for the Local Assistance Division, supporting senior leadership in ensuring consistent communication with internal and external customers, and working across agency divisions to enhance brand visibility, and using innovative approaches to share critical information to LPAs to assist with the delivery of the transportation program. The Outreach, Engagement, and Training Program Manager leads the Division's training and outreach efforts, including the annual Local Programs Workshop attended by over 600 individuals; manages the Department's Local Government Qualifications Program (QP), and various other training and outreach efforts.
The successful applicant will be able to contribute individually as well as lead a small team, work with a diverse group of individuals, and collaborate with staff across VDOT Central and District Offices, local governments and agencies, as well as other public stakeholders. If you are a creative and effective communicator, thrive in a collaborative environment, and are driven, astute and excited about learning and training, we want to hear from you!
Minimum Qualifications
Experience in developing training programs, conducting needs assessments, and managing training delivery.
Strong organizational and project management skills, with ability to prioritize, work quickly, and manage multiple tasks, timelines and deadlines as well as be adaptable and flexible in a dynamic work environment.
Excellent communication skills, both oral and written, across a diverse range of audiences, demonstrating proficiency of English grammar rules and technical writing and editing.
Knowledge of various strategies impacting the marketing function, including website content management, brand management, graphic design, and marketing analytics and segmentation.
Extensive knowledge of email marketing, social media, database marketing, and automated marketing strategies, techniques, and tools.
Ability to work closely with other work units to integrate marketing and training efforts with broader organizational goals and ensure alignment across all initiatives.
Additional Considerations
Advanced Degree in a related field
10 + years of experience in outreach, communications and/or curriculum/training development
Conference and/or event planning experience
Portfolio of previous outreach and engagement work
A combination of training, advanced experience, or education in communications, business administration, professional learning or a related field is desired.
Special Instructions
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.
Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.
We are a "Virginia Values Veterans" (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application.
VDOT utilizes a market-based pay program, which has been approved by DHRM. Therefore, advertised rates of pay may or may not align with the Commonwealth pay bands.
Additional positions may be filled from this recruitment within 90 days.
VDOT is an emergency operation agency. Positions physically working within Central Office locations may be designated upon request and coordination among the respective District Engineer or Administrator and Chief. Assignments are updated annually. Not all designated employees are provided an emergency operations assignment.
This position requires a fingerprint based Criminal History Background Check, DMV Record Check and Work History Verification with references.
Contact Information
Name: Audrey Phillips
Phone: 804-837-4748
Email: audrey.phillips@vdot.virginia.gov
In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.
Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.