Field Service Supervisor

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Company: Koch Enterprises Family of Companies

Location: Indianapolis, IN 46253

Description:

Field Service Supervisor - Automated Finishing Equipment

Location: Remote - Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)

Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.

What You'll Do:
  • Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
  • Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
  • Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
  • Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
  • Identify and resolve issues with mechanical, electrical, and control systems in real-time.
  • Document and report project activities, service calls, installation checklists, and customer interactions.
  • Enforce and model compliance with safety procedures, protocols, and site regulations.
  • Share field insights with internal teams to help improve design, installation practices, and customer support.
  • Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.

What We're Looking For:
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5+ years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
  • Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
  • Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
  • Strong communication skills to interface confidently with customers, engineers, and project managers.
  • Willingness and ability to travel extensively, including weekends as needed.
  • Valid driver's license with a clean driving record.
  • Capable of lifting heavy equipment and working in challenging site conditions.
  • Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.

Why Koch Finishing Systems?
  • Be part of a growing team delivering world-class finishing solutions.
  • Work on exciting projects in diverse industries across North America.
  • Gain valuable, hands-on technical and leadership experience.
  • Enjoy a flexible home base-live anywhere in the U.S. within an hour of a major airport.


Equal Opportunity Employer: Including disability/veteran

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