ServiceNow Developer/Administrator :: Boston, MA (Hybrid)

Ark Solutions Inc is looking for ServiceNow Developer/Administrator!

Position: ServiceNow Developer/Administrator
Location: Boston, MA (Hybrid)
Duration: 3+ Months and possibility of extension

Description:
We are leading implementation of ServiceNow, seeking an ServiceNow Developer have at least 3 years of experience with workflows including clean up and optimizing the platform.

Day-to-day Responsibilities:

• Design, develop, and implement custom solutions on the ServiceNow platform using various modules such as Incident, Change, Problem, Service Catalog, and more.
• Work closely with business analysts, project managers, and other stakeholders to understand requirements and translate them into effective technical solutions.
• Develop integrations between ServiceNow and other enterprise systems using REST, SOAP, or other integration technologies.
• Develop, test, and deploy custom applications, workflows, and scripts within the ServiceNow platform to meet business requirements.
• Configure and customize ServiceNow features, including forms, workflows, reports, dashboards, and notifications.
• Implement ServiceNow best practices and ensure system performance, scalability, and security.
• Ensure the quality and reliability of the delivered solutions.
• Troubleshoot and resolve issues within ServiceNow applications and integrations.
• Stay current with the latest ServiceNow releases and features and provide recommendations for continuous improvement.
• Assist in ServiceNow platform upgrades and migrations
• Develop and maintain technical documentation for ServiceNow solutions, including design specifications, technical workflows, and user guides.