Technical Services Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Your Essential Duties/Principal Responsibilities:

• On-time design of products, both new and aftermarket, to ensure customer requirements and specifications are met or exceeded.

• Manage projects for aftermarket (repairs) to ensure timely completion of design related tasks. This includes proper coordination and interaction with operations and assisting operations in execution as required.
• Perform engineering calculations and analysis as needed.
• Prepare proposals for aftermarket projects and selling opportunities.
• Serve as technical consultant on design and manufacturing issues for both new and aftermarket products.
• Coordinate in-house testing of pumps for aftermarket projects in cooperation with shop operations.
• Interface with agents/ customers on a variety of issues: sales, marketing, service, etc.
• Produce Pro E and Auto CAD drawings, layouts, and 3-dimensional drawings as required to meet shop production required dates to ensure customer on-time delivery for projects and repairs.
• Perform field service on pumps for customers (i.e. repairs, start up, warranty, testing, installation, etc.). This includes pump and system vibration data collection, analysis, and review.
• Complete field service assignments as needed.
• Investigate field requirements in terms of design application, and failures for various conditions and determine solutions for customers.
• Backup for Aftermarket Manager and Customer Service Representatives on calls from customers asking technical questions.

Salary range:
$72,300.00 - $130,100.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation