Manager - Quality Control (Port Hueneme)

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Quality Control Manager is responsible for ensuring that all products and processes meet quality standards and comply with ISO regulations. This role involves developing, implementing, and maintaining quality management systems (QMS) and overseeing ISO certification processes.

Responsibilities

• Develop Quality Control Policies: Create, implement, and monitor quality control policies and procedures to ensure products meet customer required standards
  • ISO Compliance: Ensure compliance with ISO standards, including ISO 9001 and other relevant ISO certifications. Prepare for and lead ISO audits
  • Manage Quality Control Team: Supervise, train, and mentor quality control inspectors and other staff, ensuring adherence to all protocols and procedures
  • Quality Management System (QMS): Develop, implement, and maintain the QMS. Ensure all documentation is accurate, up-to-date, and in compliance with ISO standards
  • Conduct Inspections and Tests: Plan and oversee inspections and testing of products to ensure they meet specifications. Utilize statistical methods and software for analysis
  • Analyze Quality Data: Collect and analyze data from testing and inspections to identify quality issues and root causes. Make recommendations based on findings
  • Continuous Improvement: Lead continuous improvement initiatives by identifying areas of improvement, implementing corrective actions, and following up to ensure resolution
• Compliance and Documentation: Ensure that all processes comply with relevant quality standards. Maintain comprehensive documentation of inspections, tests, and corrective actions
  • Vendor Quality Management: Assess and qualify new suppliers, and conduct regular audits to ensure supplier compliance with quality standards and ISO requirements
  • Customer Feedback: Address customer complaints regarding quality, investigate issues, and ensure appropriate corrective actions are taken
  • Training and Development: Provide training on quality standards and ISO procedures to staff and management
  • Reporting: Prepare and present Quality and ISO compliance reports to management, highlighting areas of concern and progress made
  • Analyze Quality Data and report Quality Trends using internal system GPQMS/GPMS/iVeles
  • Conduct Vehicle Defect Audits and Capability Audits
• Other duties as assigned

Compensation

$101,000-$113,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent communication and interpersonal skills Required
• Able to read, write and speak English Required
• Detail-oriented with a focus on accuracy Required
• Microsoft office Suite - Outlook, Excel Required
• Knowledge of Quality control processes, statistical analysis, and corrective/preventive actions Required
• Proficiency in Quality Management Software and tools Required
• In-depth knowledge of ISO 9001 standards and regulatory requirements; Experience in ISO certification, audits, and compliance Required
• Develop and Implement SOPs and New Processes Required
• Ability to lead and motivate a team Preferred

Education & Experience

• H.S Diploma/G.E.D Required
• Associate's Degree Preferred
• 7 - 10 years of experience in Quality Control and ISO Required
• 8 - 13 years of experience in Quality Control and ISO Preferred
• Valid Driver's License Required
• ISO, OSHA certificate/license Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping products (scanner, tablet), writing, and typing
• Lift up to 20 lbs
• Carry up to 20 lbs
• Possibility of exposure to dust, fumes, gases - indoor/outdoor building
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure.
• Exposure to indoor & outdoor weather conditions
• Exposure to minor vehicle emissions
• The position is based out of the Port Hueneme, CA office at a plant manufacturing/warehousing environment.
• Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.