Senior Manager, Software Quality Engineering

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Company: Gilbarco Veeder-Root

Location: Greensboro, NC 27406

Description:

WHO WE ARE (OpCo Overview):

WHO IS GILBARCO VEEDER-ROOT

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering the broadest range of integrated solutions from the forecourt to the convenience store and head office. For over 150 years, Gilbarco has earned the trust of its customers by providing long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges and fleet management systems.

Description:
Manage Software Quality teams directly, including team leaders and supervisors, set departmental priorities, and allocate resources to meet business objectives and annual plans. Emphasize process and continuous improvement to ensure ongoing enhancement of team performance and efficiency.
Spearhead project planning efforts and integrate software quality improvements into projects by allocating necessary personnel and equipment and securing additional resources across the organization based on project requirements and business priorities.
Emphasize the development of capabilities and the formulation of capital maintenance and investment plans to ensure the department's operational capacity is sustained and enhanced.
Provide project-level leadership and coordinate efforts across cross-functional teams, customers, and stakeholders.
Identify and solve complex operational and organizational problems related to software quality using appropriate resources. Implement continuous improvement strategies to address and prevent future issues.
Support Software Quality Assurance Engineers in conducting reviews of design and architecture for high-complexity software projects, ensuring products are efficient, modular, and of high quality, and lead test planning and optimization efforts.
Support Software Quality Assurance Engineers in devising test strategies to meet quality and functional requirements and identify gaps and solutions. Promote incorporating automation acceleration to enhance testing efficiency and reliability.
Accelerate automation to streamline processes and improve project outcomes.
Support Software Development in Test Engineers in devising automation test strategies to meet quality, functional and performance requirements and identify gaps and solutions. Promote continuous improvement in automation approach, tools, applications as well as automation coverage.
Serve as the internal and external contact for issue identification, communication, and resolution, especially for software quality concerns.
Interact with and influence internal and external customers, seek and address Voice of Customer (VoC) feedback, and act as a point of escalation for external customers regarding software quality issues.
Identify, track and continuously refine appropriate metrics that are aligned with organizational goals. Conduct project metrics reviews and initiate preventive/corrective actions.
Monitor compliance with all Quality Engineering and VBS processes across projects, and identify areas of improvement
Training and mentoring
Uses broad business knowledge to consider cross-project risks and impacts, as the impact on other processes and additional testing needs. Understands the overall project or program benefits and how the delivered solution impacts these.
Responsibilities also include all the following:

o Staffing needs, to include interviewing and onboarding for new employees.

o Training and development, as well as coaching and motivation for staff.

o Performance Management, goal setting, employee engagement, and salary administration.

o Workforce Management to include: unit equipment, software, and space needs; approving time off and overtime usage; and budget recommendations.

Qualifications:
Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent experience.
Ability to effectively communicate verbally and in writing.
Ability to interface with customers and external stakeholders.
Proven experience of 5-10 years in leading different size teams with a mix of team leaders and professional employees, accountable for the performance and results of team and multiple sub-teams.
Ability to develop departmental plans, including business, production, and organizational priorities, and operate independently with minimal supervision.
Comprehensive understanding of Software Quality concepts and principles, with knowledge of related disciplines.
Expertise in Software Testing Life Cycle (STLC) and exposure to development, manufacturing, Hardware reliability and automation.
Ability to analyze and challenge design and test specifications, providing architectural guidance to ensure software quality.
Ability to build team structures to support organizational objectives.
Ability to act as an escalation point for internal customers and build strong relationships regarding software quality issues.

WHO IS VONTIER:

WHO IS VONTIER

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at www.vontier.com .

At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let's enable the way the world moves!

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