Technical Publications Manager

Description

WORK LOCATION: Huntsville, AL

SALARY RANGE: $118,920 - $155,063

FLSA STATUS: Exempt

SUMMARY

We are seeking an experienced and highly skilled Technical Publications Manager to oversee the creation, management, and delivery of high-quality technical documentation. The ideal candidate will lead a team of technical writers, collaborate with cross-functional teams, and ensure that all technical content is clear, concise, and aligned with industry best practices. The Technical Publications Manager will play a key role in shaping the documentation strategy and ensuring that documentation meets both customer and business needs. This position will be on-site, full time with some travel required for team meetings or product training.

RESPONSIBILITIES

• Leadership & Management: Lead and mentor a team of technical writers, editors, and other technical writing professionals. Foster a collaborative and high-performance culture.
• Content Strategy: Develop and implement a comprehensive technical publications strategy that aligns with company goals, product lifecycle, and user needs.
• Documentation Creation & Oversight: Oversee the creation of user manuals, online help, installation guides, release notes, technical specifications, and other technical content.
• Collaboration: Work closely with engineering, product management, QA, and customer support teams to gather necessary information for documentation and ensure technical accuracy.
• Quality Assurance: Review and edit technical content to ensure clarity, accuracy, consistency, and adherence to documentation standards and company guidelines.
• Process Improvement: Continuously evaluate and improve documentation processes, tools, and workflows to enhance efficiency and product quality.
• Content Delivery: Ensure that documentation is delivered on time, within scope, and meets quality standards. Manage documentation projects and deadlines effectively.
• User Feedback: Gather feedback from users, product teams, and other stakeholders to improve the quality and usability of documentation.
• Standards Compliance: Establish and enforce editorial standards and best practices for technical documentation across all materials.
• Technical Tools & Technologies: Leverage content management systems (CMS), authoring tools, and other technical tools to create and maintain documentation efficiently.

REQUIRED QUALIFICATIONS

• Education: Bachelor's degree in Technical Communication, English, Engineering, or a related field. Or equivalent experience in the technical writing field.
• Experience:
• 5+ years of experience in technical writing or technical publications.
• 3+ years of experience in a managerial or leadership role
• Strong portfolio of work demonstrating expertise in technical documentation for complex products or software.
• Skills:
• Exceptional writing, editing, and communication skills.
• In-depth knowledge of technical writing standards, tools, and methodologies.
• Ability to work in an agile environment and collaborate effectively with cross-functional teams.
• Strong project management and organizational skills, with the ability to handle multiple priorities and deadlines.
• Understanding of software development processes and technical concepts is highly desirable.

WORKING CONDITIONS:

• Full-time, in-office.
• Some travel will be required for team meetings or product training.

EDGE AUTONOMY BENEFITS

• Matching 401(k)
• Paid PTO
• Paid holidays
• Medical, vision, and dental insurance
• Group Short-Term & Long-Term Disability
• HSA and FSA Options
• Critical Care Plan
• Accident Care Plan

HIRING REQUIREMENTS

If an offer of employment offer is extended, applicant must have the ability to pass a background check and the ability to be insured by the Company's Auto-policy. An Offer of Employment is contingent upon the results.

CLEARANCE REQUIREMENTS

This position may require access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). To comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify a US person's status.

EDGE AUTONOMY IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Edge Autonomy is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected]

Continued employment remains on an "At-Will" basis.