Capacity Planning Manager

Sono Bello is America's top cosmetic surgery specialist, with 185+ board-certified surgeons who have performed over 300,000 laser lipo and body contouring procedures. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows! We believe everyone deserves to have their best body today and pursue their best life now.

This position is based on-site in the Greater Seattle Area.

Joining the Sono Bello Capacity Planning & Optimization team will put you in a highly visible role that leads the planning and resource management of Sono Bello's surgical and clinical capacity. Your drive, innovation, and work ethic are supported by a robust team and field partners focused on delivering record setting patient transformations as we continue our growth as an organization.

As the Capacity Planning Manager is responsible for optimizing and managing Sono Bello's surgical and clinical capacity to ensure current and future demands are being met. This involves analyzing resource utilization, forecasting, and implementing strategies to enhance system performance and efficiency. Additionally, collaboration with various teams to align capacity plans with business objectives, oversee upgrades, and recommend hardware or software adjustments to support growth while minimizing costs. A self-starting, strong analytical, and communicative leader is crucial for this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Demand Forecasting: Analyzing historical data and business trends to forecast future resource demands accurately.
• Resource Monitoring: Continuously monitoring and analyzing the utilization of resources, such as surgical slots and clinical hours.
• Capacity Planning: Developing and implementing strategies for optimal resource allocation to meet business requirements and performance goals.
• Performance Analysis: Evaluating system performance metrics to identify bottlenecks and areas for improvement in capacity utilization.
• Collaboration: Working closely with data analytics teams, business stakeholders, and other relevant departments to understand requirements and align capacity planning with organizational goals.
• Risk Management: Identifying potential risks related to capacity constraints and implementing measures to mitigate these risks.
• Budgeting: Collaborating on budget planning by providing insights into future capacity needs and associated costs.
• Documentation: Maintaining accurate and up-to-date documentation of capacity plans and performance metrics.
• Incident Response: Participating in incident response activities related to capacity issues, troubleshooting problems, and implementing solutions.
• Vendor Management: Collaborating with vendors to understand product roadmaps, plan for upgrades, and ensure alignment with organizational needs.
• Automation: Implementing automation tools and processes to streamline capacity management tasks and improve efficiency.

REQUIRED SKILLS AND ABILITIES:

• Analytical Skills: Ability to analyze data and trends to make informed decisions about resource utilization and future capacity requirements.
• Forecasting: The ability to predict future capacity needs based on historical data and business projections is crucial for proactive planning.
• Communication: Strong communication skills are necessary to collaborate with various teams, articulate capacity plans, and align strategies with overall business goals.
• Problem-Solving: Must be adept at identifying and resolving issues related to resource constraints, performance bottlenecks, and system inefficiencies.
• Project Management: Coordinating upgrades, migrations, and other projects related to capacity management requires effective project management skills.
• Vendor Management: Collaboration with hardware and software vendors to assess and select solutions that align with capacity requirements and budget constraints.
• Documentation: Keeping accurate records and documentation of capacity plans, changes, and performance metrics is essential for future reference and continuous improvement.

EDUCATION AND EXPERIENCE REQUIRED:

• Master's Degree preferred in Health Care or Business Administration strongly preferred.
• Bachelor's degree required.
• 4 years' experience working in a medical related organization.
• 2 years' management experience preferred.
• Excellent strategic, analysis, communication, planning, and organization skills.
• Attention to detail and effective time management are critical.
• Exceptional written and presentation skills.

WORK ENVIRONMENT

• Work onsite at the Corporate Office in Bellevue, WA for a minimum of 3 days a week. May work in remote office locations on Wednesdays and Fridays.

COMPENSATION

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $81,500 to $101,500 + Bonus.

Compensation Range

$81,500-$101,500 USD

Additional Bonus

$8,150-$10,150 USD

Pay may vary by location, and actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range in the future. Full-time employees may also receive benefits such as incentives, equity, health coverage, 401(k) matching, paid time off, and parental leave.

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays.

For applicants located in CA: link