Product Chapter Lead, Client Onboarding Crew
Apply NowCompany: UBS
Location: Weehawken, NJ 07086
Description:
Your role
Do you want to play a key role in driving the long-term commercial success of UBS's products in alignment with our purpose, client promise and strategic imperative? Are you an ambassador of the new ways of working and culture? Do you enjoy creating an environment where pods dare to and feel encouraged to take responsibility for their own mission?
At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.
We're looking for a Product Chapter Lead reporting to the Client Onboarding Crew Product Lead to:
partner with the Crew Product Lead to develop a clear product vision, strategy and roadmap covering the FA-led onboarding platform (including creation, version and infrastructure upgrades, and eventual decommissioning of legacy applications)
lead a team of product managers participating in agile ceremonies and drafting product requirements to drive new deliverables and continuously iterate on existing products
act as line manager and be a mentor supporting career progression by enabling the team with new / emerging practices, learning opportunities and capability building
interact with clients and internal stakeholders to understand their needs and assess market fit, analyze the business context and competitor landscape
ensure product readiness to launch before market entry (e.g., UX testing, end user testing and research insights)
support Crew Objective and Key Results by providing relevant product measurements and metrics to meet overall business goals
partner closely with Technical Leads, business partners and control functions across streams and divisions
co-lead governance ceremonies with key stakeholders and senior management to provide clear and concise status reporting that tracks and manages risks, issues and actions to ensure clear accountability and timely resolution
assist in the production of key program artifacts including steering committee and senior management updates, strategy and approach documents, high level requirements summaries, test results etc.
manage complex product roadmaps that span multiple product development teams, organizational units and stakeholder groups
Your team
The Field and Operational Platforms team is responsible for implementing transformational strategies that provide better tools for our Financial Advisors, support professionals, and clients. You'll be joining the Client Onboarding team in Weehawken, NJ focused on improving and simplifying our account opening and maintenance process and platform to enable our product, business, and stakeholders to scale, reduce risk, and grow.
Your expertise
strong product leadership skills as well as several years of experience with a significant budget responsibility
ideally 10-15 years of experience in delivering complex products to clients within the financial industry and/or experience in large platform conversions and technical transformation programs
a strong team player with compelling presentation skills and leadership presence to drive change across the organization and influence key stakeholders
data-driven and analytical mindset to understand the business context and make the right decisions
focus on client centricity and commercial success
extensive experience leading and partnering with UX designers, Technology teams and business stakeholders to achieve desired outcomes
setting and delivering on outcome-focused goals, such as using OKRs (Objectives and Key results)
an enthusiastic personality, strong analytical problem-solving skills, and excellent listening and communications abilities to build networks and partnerships at all levels
strong understanding of agile delivery frameworks
*LI-UBS
About us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
We have a presence in all major financial centers in more than 50 countries.
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?
Do you want to play a key role in driving the long-term commercial success of UBS's products in alignment with our purpose, client promise and strategic imperative? Are you an ambassador of the new ways of working and culture? Do you enjoy creating an environment where pods dare to and feel encouraged to take responsibility for their own mission?
At UBS, we re-imagine the way we work, the way we connect with each other - our colleagues, clients and partners - and the way we deliver value. Being agile will make us more responsive, more adaptable, and ultimately more innovative.
We're looking for a Product Chapter Lead reporting to the Client Onboarding Crew Product Lead to:
partner with the Crew Product Lead to develop a clear product vision, strategy and roadmap covering the FA-led onboarding platform (including creation, version and infrastructure upgrades, and eventual decommissioning of legacy applications)
lead a team of product managers participating in agile ceremonies and drafting product requirements to drive new deliverables and continuously iterate on existing products
act as line manager and be a mentor supporting career progression by enabling the team with new / emerging practices, learning opportunities and capability building
interact with clients and internal stakeholders to understand their needs and assess market fit, analyze the business context and competitor landscape
ensure product readiness to launch before market entry (e.g., UX testing, end user testing and research insights)
support Crew Objective and Key Results by providing relevant product measurements and metrics to meet overall business goals
partner closely with Technical Leads, business partners and control functions across streams and divisions
co-lead governance ceremonies with key stakeholders and senior management to provide clear and concise status reporting that tracks and manages risks, issues and actions to ensure clear accountability and timely resolution
assist in the production of key program artifacts including steering committee and senior management updates, strategy and approach documents, high level requirements summaries, test results etc.
manage complex product roadmaps that span multiple product development teams, organizational units and stakeholder groups
Your team
The Field and Operational Platforms team is responsible for implementing transformational strategies that provide better tools for our Financial Advisors, support professionals, and clients. You'll be joining the Client Onboarding team in Weehawken, NJ focused on improving and simplifying our account opening and maintenance process and platform to enable our product, business, and stakeholders to scale, reduce risk, and grow.
Your expertise
strong product leadership skills as well as several years of experience with a significant budget responsibility
ideally 10-15 years of experience in delivering complex products to clients within the financial industry and/or experience in large platform conversions and technical transformation programs
a strong team player with compelling presentation skills and leadership presence to drive change across the organization and influence key stakeholders
data-driven and analytical mindset to understand the business context and make the right decisions
focus on client centricity and commercial success
extensive experience leading and partnering with UX designers, Technology teams and business stakeholders to achieve desired outcomes
setting and delivering on outcome-focused goals, such as using OKRs (Objectives and Key results)
an enthusiastic personality, strong analytical problem-solving skills, and excellent listening and communications abilities to build networks and partnerships at all levels
strong understanding of agile delivery frameworks
*LI-UBS
About us
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..
We have a presence in all major financial centers in more than 50 countries.
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?