Program Supervisor VI (Navigator Supervisor)
Apply NowCompany: Health and Human Services Commission of Texas
Location: Longview, TX 75604
Description:
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Program Supervisor VI (Navigator Supervisor)
Job Title: Program Supervisor VI
Agency: Health & Human Services Comm
Department: Child Care Regulation
Posting Number: 4905
Closing Date: 04/29/2025
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-23
Salary Range: $6,140.06 - $8,304.83
Shift: Day
Additional Shift:
Telework:
Travel: Up to 35%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: LONGVIEW
Job Location Address: 1750 N EASTMAN RD
Other Locations: Austin; Abilene; Amarillo; Beaumont; Corpus Christi; Dallas; Fort Worth; Galveston; Harlingen; Houston; Longview; Lubbock; Midland; Rosenberg; San Angelo; San Marcos; Tyler; Waco
MOS Codes:
0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858
9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD
MSSE,MSSR,OSS,WEPS
Brief Job Description:
This position is a part of Child Care Regulation (CCR) and will be supervised by the Director of the Unregulated Operations Unit.
This position supervises a unit of state-wide program specialist V, CCR Navigator staff who are responsible for working with child care applicants to support the expansion of regulated child care. This position oversees the development and training of CCR Navigators to ensure they assist prospective new child care providers in understanding CCR's regulatory requirements, understanding how city ordinances may impact child care, and in accessing resources available to assist new child care operations build and sustain a child care business.
This position regularly works with the CCR management team to develop strategies and analyze requirements of an interagency contract to achieve the outlined deliverables. This position will identify and build community partnerships, compile resources, coordinate with media relations on targeted messaging, collect and analyze data. This position must be able to work independently, analyze complex problems, develop effective solutions, and use discretionary judgement. The position provides important information and makes decisions related to project scope, timelines, CCR policies and strategies. This position interacts with other state agency staff and state, regional and local stakeholders.
This position will travel across large geographical areas. Travel: 35%
This position will be a full-time telework position and may be located statewide.
Essential Job Functions (EJFs):
- Hires, and provides direction, training and support to Program Specialist V (Navigator) staff; 40%
-Identifies and builds partnerships with local and regional child care provider support services and associations; 20%
- Compiles data, creating reports and analyzing information demonstrating the effectiveness of Navigator work, services offered, permit issuance, and sustainability. 10%
- Oversees the development and implementation of Navigator guidelines and procedures, making policy and procedure recommendations and monitors compliance. 10%
- Identifies and compiles resources and information related to regulated child care, including funding sources, small business development and start-up costs, training and skills development, recruiting and hiring, regulatory and local requirements, sustainability sources, and mentoring and support organizations; 5%
- Coordinates with HHSC Media Relations on targeted messaging and outreach aimed at expanding child care capacity; 5%
- Coordinates with state and regional businesses and vendors for discounts or donations of goods and services to aid and allow prospective providers to begin operation; 5%
- Prepares and conducts presentations and training related to the Navigator work and child care expansion efforts. 5%
Registrations, Licensure Requirements or Certifications:
Valid Driver's License
Knowledge, Skills and Abilities (KSAs):
-Knowledge of or ability to quickly learn CCR policies, procedures and applicable laws and regulations
- Knowledge of regulated child care and application processes
- Skill in leading or supervising the work of others
- Skill using computer applications
- Skill in establishing and maintaining effective working relationships, both internally and externally
- Skill in effective verbal and written communication
- Skill in solving problems and making informed decisions
- Skill in organizing and managing time and multiple responsibilities
- Skill in data collection and analysis
- Ability to identify resources and provide coordination
- Ability to strategically plan and manage outcomes covering a large geographic area.
- Ability to identify, initiate and foster relationships with community partners
- Ability to identify problems and develop solutions
- Ability to prioritize work and meet deadlines
- Ability to make sound decisions under pressure and to work independently with minimal supervision
- Ability to work with diverse populations
- Ability to attend work on a regular and predictable schedule in accordance with agency leave policy
Initial Screening Criteria:
Graduation from an accredited four-year college or university. Experience and education may be substituted for one another on a year-for-year basis.
1 year of experience working as a Program Specialist V (Navigator), preferred.
3 years of experience working in early learning or a regulated child care setting, preferred.
Experience in supervision, management, or leading projects, preferred.
Additional Information:
This is a statewide position.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Functional Title: Program Supervisor VI (Navigator Supervisor)
Job Title: Program Supervisor VI
Agency: Health & Human Services Comm
Department: Child Care Regulation
Posting Number: 4905
Closing Date: 04/29/2025
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-23
Salary Range: $6,140.06 - $8,304.83
Shift: Day
Additional Shift:
Telework:
Travel: Up to 35%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Facility Location:
Job Location City: LONGVIEW
Job Location Address: 1750 N EASTMAN RD
Other Locations: Austin; Abilene; Amarillo; Beaumont; Corpus Christi; Dallas; Fort Worth; Galveston; Harlingen; Houston; Longview; Lubbock; Midland; Rosenberg; San Angelo; San Marcos; Tyler; Waco
MOS Codes:
0203,0207,0302,0370,0520,0602,0802,1802,1803,2340,5502,6302,6502,7202,7208,7210,7220,7502,8005,8858
9702,16GX,3D0X1,60C0,611X,612X,63G0,641X,712X,86M0,86P0,8U000,9G100,BOSN,ELC,ISS,MAT,MED,MLES,MSSD
MSSE,MSSR,OSS,WEPS
Brief Job Description:
This position is a part of Child Care Regulation (CCR) and will be supervised by the Director of the Unregulated Operations Unit.
This position supervises a unit of state-wide program specialist V, CCR Navigator staff who are responsible for working with child care applicants to support the expansion of regulated child care. This position oversees the development and training of CCR Navigators to ensure they assist prospective new child care providers in understanding CCR's regulatory requirements, understanding how city ordinances may impact child care, and in accessing resources available to assist new child care operations build and sustain a child care business.
This position regularly works with the CCR management team to develop strategies and analyze requirements of an interagency contract to achieve the outlined deliverables. This position will identify and build community partnerships, compile resources, coordinate with media relations on targeted messaging, collect and analyze data. This position must be able to work independently, analyze complex problems, develop effective solutions, and use discretionary judgement. The position provides important information and makes decisions related to project scope, timelines, CCR policies and strategies. This position interacts with other state agency staff and state, regional and local stakeholders.
This position will travel across large geographical areas. Travel: 35%
This position will be a full-time telework position and may be located statewide.
Essential Job Functions (EJFs):
- Hires, and provides direction, training and support to Program Specialist V (Navigator) staff; 40%
-Identifies and builds partnerships with local and regional child care provider support services and associations; 20%
- Compiles data, creating reports and analyzing information demonstrating the effectiveness of Navigator work, services offered, permit issuance, and sustainability. 10%
- Oversees the development and implementation of Navigator guidelines and procedures, making policy and procedure recommendations and monitors compliance. 10%
- Identifies and compiles resources and information related to regulated child care, including funding sources, small business development and start-up costs, training and skills development, recruiting and hiring, regulatory and local requirements, sustainability sources, and mentoring and support organizations; 5%
- Coordinates with HHSC Media Relations on targeted messaging and outreach aimed at expanding child care capacity; 5%
- Coordinates with state and regional businesses and vendors for discounts or donations of goods and services to aid and allow prospective providers to begin operation; 5%
- Prepares and conducts presentations and training related to the Navigator work and child care expansion efforts. 5%
Registrations, Licensure Requirements or Certifications:
Valid Driver's License
Knowledge, Skills and Abilities (KSAs):
-Knowledge of or ability to quickly learn CCR policies, procedures and applicable laws and regulations
- Knowledge of regulated child care and application processes
- Skill in leading or supervising the work of others
- Skill using computer applications
- Skill in establishing and maintaining effective working relationships, both internally and externally
- Skill in effective verbal and written communication
- Skill in solving problems and making informed decisions
- Skill in organizing and managing time and multiple responsibilities
- Skill in data collection and analysis
- Ability to identify resources and provide coordination
- Ability to strategically plan and manage outcomes covering a large geographic area.
- Ability to identify, initiate and foster relationships with community partners
- Ability to identify problems and develop solutions
- Ability to prioritize work and meet deadlines
- Ability to make sound decisions under pressure and to work independently with minimal supervision
- Ability to work with diverse populations
- Ability to attend work on a regular and predictable schedule in accordance with agency leave policy
Initial Screening Criteria:
Graduation from an accredited four-year college or university. Experience and education may be substituted for one another on a year-for-year basis.
1 year of experience working as a Program Specialist V (Navigator), preferred.
3 years of experience working in early learning or a regulated child care setting, preferred.
Experience in supervision, management, or leading projects, preferred.
Additional Information:
This is a statewide position.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.