Senior Systems Administrator (SCCM)
Apply NowCompany: LinTech Global Inc.
Location: Alexandria, VA 22304
Description:
Senior Systems Administrator (SCCM)
Position Requirements
Provide SCCM administration and patch management support services for enterprise servers and client workstations. Implement, update, and maintain enterprise level configuration management automated software and security configuration applications and packages to support all network systems. Analyze the current enterprise configuration management implementation and make adjustments to the administrative environment as necessary to continuously enhance the effectiveness of deployments and patching levels. Provide a status report before and after remediation actions are engineered and executed. Validate deployment plans for compliance of the enterprise server and workstation software and security updates. Troubleshoot sites experiencing configuration management problems and document any known issues or inefficiencies.
In addition: Provide Tier 3 support services as required to maintain and troubleshoot enterprise level products and services, including hardware (servers, clients, mobile devices) and software (Microsoft AD, Exchange, SCCM, SCOM) used to support systems worldwide. Troubleshoot and resolve SCCM issues related to server/workstation patches and configurations by supporting, but not limited to, scheduled maintenance events. When required, remotely access government equipment to resolve issues related to SCCM. Manage trouble ticket queues; perform trend and root-cause analysis to resolve groups of trouble tickets; and document efforts in trouble ticket system. Monitor enterprise assets via SCCM, SCOM and other related applications ensuring core services are available and restored to normal production levels after maintenance windows. Create and distribute Situational Reports and Executive Summary documents for critical service outages post maintenance window where necessary Work with Tier I/II Helpdesk personnel and engineers/administrators to quickly resolve issues as needed and perform advance coordination of necessary configurations to the systems in the environment to ensure proper communication and coordination is maintained to establish an effective team environment. Communicate effectively both orally and written with customers, stakeholders, and technical specialists. Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer's needs are met in accordance with DoD requirements. Participate in technical working groups strategizing for future requirements and propose architecture enhancements based on business needs. Adhere to proper security and certification procedures and stay up to date on required training/certification renewals.
Other Requirements
Active Secret Clearance DOD Approved IAT Level II Certification 3-5 years of experience as an SCCM Administrator
SCOM Experience a plus Background with DOD networks a plus
Company Description
LinTech Global is an award-winning, ISO 9001:2008 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch\
Position Requirements
Provide SCCM administration and patch management support services for enterprise servers and client workstations. Implement, update, and maintain enterprise level configuration management automated software and security configuration applications and packages to support all network systems. Analyze the current enterprise configuration management implementation and make adjustments to the administrative environment as necessary to continuously enhance the effectiveness of deployments and patching levels. Provide a status report before and after remediation actions are engineered and executed. Validate deployment plans for compliance of the enterprise server and workstation software and security updates. Troubleshoot sites experiencing configuration management problems and document any known issues or inefficiencies.
In addition: Provide Tier 3 support services as required to maintain and troubleshoot enterprise level products and services, including hardware (servers, clients, mobile devices) and software (Microsoft AD, Exchange, SCCM, SCOM) used to support systems worldwide. Troubleshoot and resolve SCCM issues related to server/workstation patches and configurations by supporting, but not limited to, scheduled maintenance events. When required, remotely access government equipment to resolve issues related to SCCM. Manage trouble ticket queues; perform trend and root-cause analysis to resolve groups of trouble tickets; and document efforts in trouble ticket system. Monitor enterprise assets via SCCM, SCOM and other related applications ensuring core services are available and restored to normal production levels after maintenance windows. Create and distribute Situational Reports and Executive Summary documents for critical service outages post maintenance window where necessary Work with Tier I/II Helpdesk personnel and engineers/administrators to quickly resolve issues as needed and perform advance coordination of necessary configurations to the systems in the environment to ensure proper communication and coordination is maintained to establish an effective team environment. Communicate effectively both orally and written with customers, stakeholders, and technical specialists. Effectively lead detailed technical discussions and develop and present required briefing materials to ensure the customer's needs are met in accordance with DoD requirements. Participate in technical working groups strategizing for future requirements and propose architecture enhancements based on business needs. Adhere to proper security and certification procedures and stay up to date on required training/certification renewals.
Other Requirements
Active Secret Clearance DOD Approved IAT Level II Certification 3-5 years of experience as an SCCM Administrator
SCOM Experience a plus Background with DOD networks a plus
Company Description
LinTech Global is an award-winning, ISO 9001:2008 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. LinTech has received several recognitions, including rankings on "Top 50 Companies to Watch\