Manager, Systems, Analytics & Vendor Management

Company Description

Make an impact at a global and dynamic investment organization

When you join CPP Investments, you are joining one of the world's most admired and respected institutional investors. As a professional investment management organization, CPP Investments invests the funds of the Canada Pension Plan (CPP) to help ensure its financial sustainability for generations of working and retired Canadians.

CPP Investments invests across regions and asset classes to build a globally diversified portfolio. It holds assets in public equity, private equity, real estate, infrastructure, and fixed income, and the CPP Fund is projected to reach $3.6 trillion in assets by 2050. The organization is headquartered in Toronto with offices in Hong Kong, London, Mumbai, New York City, San Francisco, So Paulo, and Sydney.

CPP Investments successfully attracts, selects, and retains talented individuals from top-tier institutions worldwide. Join our team for access to:

• Stimulating work in a fast-paced and intellectually challenging environment
• Accelerated exposure and responsibility
• Global career development opportunities
• Diverse and inspiring colleagues and approachable leaders
• A hybrid-flexible work environment with an emphasis on in-person collaboration
• A culture rooted in principles of integrity, partnership, and high performance
• An organization with an important social purpose that positively impacts lives

If you have a passion for performance, value a collegial and collaborative culture, and approach work with the highest integrity, invest your career here.

Job Description

As a Manager, you will lead key deliverables and initiatives for your department, including operational and financial activities. You will also help develop and execute strategic initiatives of your group to improve efficiency, reduce costs, and drive business growth. Collaborating with cross functional teams and senior leaders, you will implement and monitor solutions to ensure the long-term success and sustainability of the organization.

Team Description

Corporate Services is the engine behind CPP Investments' workplace operations and strategic enablement. We power the Fund's goals by delivering workplace transformation, system enabled processes, and impactful data insights. Our team focuses on four key areas: enhancing employee experience, driving technology adoption, supporting sustainability goals, and ensuring financial discipline.

Join us to be part of a high-impact team that values innovation, collaboration, and using data to drive smarter decisions and better outcomes.

Accountabilities:

• Lead and effectively collaborate on key initiatives and connect with business management peers across the Fund to share and understand best practices.
• Develop and drive comprehensive reports and dashboards to convey findings and strategic recommendations to senior leadership and key stakeholders using technology in alignment with enterprise strategies. For example, key initiatives for FY26 will include spend and travel reporting to close audit findings and enabling Corporate Services KPI/business metrics reporting into interactive dashboards.
• Manage the department risk and control self-assessment (RCSA) process, act as the primary contact for RCSA related activities, including leading the documentation and compilation of the department's complete control library with associated procedures, manage the control library refresh cycle and version control, and program manage actions out the RCSA.
• Manage department audit findings and management response closures, including development of project plan, managing timelines and deliverables, and communicating updates to Directors and MD. Act as the initial contact for A&A to coordinate audit discovery and requests for documentation.
• Lead elements of annual project planning and prioritization efforts by collaborating within and outside the department to manage, track and document the scope, objectives, and resourcing needs of planned projects. Manage and oversee initiative related project plans including budget to ensure deliver on time and in budget.
• Lead elements of comprehensive analyses of organizational processes, systems, and financial data to identify areas for improvement and opportunities for growth.
• Act as the departmental incident management coordinator building the department incident response playbook (including SLAs for notification, root cause analysis (RCA) template, and status updates to MD and MD-H), providing incident management subject matter expertise to ensure compliance with Incident Reporting Standard, playing the role of challenger on RCA and remediation plan, and program manage remediation execution.
• Act as departmental policies and standards subject matter expert, oversee and manage version control including backlog of future revision reviews.

Qualifications

• A University degree in Business, Finance, Accounting, Information Systems, or a related field; an advanced degree (MBA or Master's in a relevant discipline) is highly desirable.
• Certifications or advanced coursework in business intelligence, data analytics, risk management (e.g., CRMA, CISA), or project management (e.g., PMP) will be considered a strong asset.
• 6+ years of relevant experience
• Highly proficient with Microsoft Office (Word, Excel, PowerPoint), data visualization and dashboard design (QuickSights, PowerBI, Tableau), programming skills (e.g. SQL, Python, DAX and Excel VBA) would be an asset.
• Demonstrated success in leading cross-functional initiatives and collaborating with senior leadership to develop strategic recommendations, manage project plans (including budgeting and timelines), and oversee organizational process improvements.
• Strong verbal and written communication skills with the ability to build relationships effectively with people at all levels. Proven experience in data storytelling including conveying complex data insights in a clear, actionable manner to stakeholders.
• Significant experience in risk management, including risk and control self-assessment (RCSA) processes, audit management, incident management coordination, and documentation of control libraries.
• Effective collaborator able to work closely with cross-functional teams (e.g., technology, finance, risk, audit) with the ability to understand and translate business requirements into analytical solutions.
• Proven experience in developing and managing technology driven reporting dashboards and business intelligence tools working with various data sets and conducting sophisticated data analytics, identifying trends, and deriving actionable insights. Knowledge of advanced calculations, predictive analytics, and statistical methods will be considered an asset.
• Proven experience managing timelines on multiple concurrent initiatives, keeping managers and colleagues apprised of progress and seek assistance as required.

Additional Information

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At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process.

Our Commitment to Inclusion and Diversity:

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer:

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered. CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.