Techno Functional Consultant - L1
Apply NowCompany: Wipro
Location: Tustin, MI 49688
Description:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Key Responsibilities
Monitor internal dashboards and tools for system anomalies or metric drops
Investigate anomalies by reviewing available data and cross-referencing key systems
Coordinate with internal stakeholders to gather additional context and propose next steps
Use predefined templates and guidance to communicate issues and drive resolution
Maintain documentation of anomalies, findings, and outcomes in designated platforms
Technical Skills & Tools
Strong proficiency with macOS is required - candidates must be comfortable navigating and
working within a Mac-native environment
Comfortable working with macOS native apps (e.g., Numbers, Safari)
Ability to navigate multiple systems in a fast-paced environment
Familiarity with data visualization tools like Tableau
Basic understanding of CRM platforms
Communication & Collaboration
Fluent in English (verbal and written) with strong attention to detail
Clear and outcome-oriented communicator who can simplify technical concepts
Able to follow standardized response processes and templates effectively
Collaborative mindset and experience working cross-functionally with technical and business
teams
Analytical & Problem-Solving Abilities
Self-starter with a methodical approach to problem-solving
Able to analyze multiple metrics simultaneously to identify patterns or root causes
Prioritize tasks and manage multiple issues with minimal supervision
Capable of synthesizing complex information and outlining actionable resolution steps
Mandatory Skills: IT Environment Management Support.
Experience: 5-8 Years.
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
Job Description
Key Responsibilities
Monitor internal dashboards and tools for system anomalies or metric drops
Investigate anomalies by reviewing available data and cross-referencing key systems
Coordinate with internal stakeholders to gather additional context and propose next steps
Use predefined templates and guidance to communicate issues and drive resolution
Maintain documentation of anomalies, findings, and outcomes in designated platforms
Technical Skills & Tools
Strong proficiency with macOS is required - candidates must be comfortable navigating and
working within a Mac-native environment
Comfortable working with macOS native apps (e.g., Numbers, Safari)
Ability to navigate multiple systems in a fast-paced environment
Familiarity with data visualization tools like Tableau
Basic understanding of CRM platforms
Communication & Collaboration
Fluent in English (verbal and written) with strong attention to detail
Clear and outcome-oriented communicator who can simplify technical concepts
Able to follow standardized response processes and templates effectively
Collaborative mindset and experience working cross-functionally with technical and business
teams
Analytical & Problem-Solving Abilities
Self-starter with a methodical approach to problem-solving
Able to analyze multiple metrics simultaneously to identify patterns or root causes
Prioritize tasks and manage multiple issues with minimal supervision
Capable of synthesizing complex information and outlining actionable resolution steps
Mandatory Skills: IT Environment Management Support.
Experience: 5-8 Years.
Expected annual pay for this role ranges from $60,000 to $1,35,000 . Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.
Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.