Senior Technical Program Manager, Prime Video READI, CORE
Apply NowCompany: Amazon
Location: Seattle, WA 98115
Description:
Come build the future of entertainment with us.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
The TPM on the Centralized Operational Readiness & Efficiency (CORE) team will own the entire Peak Event Supportability lifecycle, from assessing deal feasibility to executing a successful launch. They will be responsible for managing the Event Intake and Forecast Publish processes in Jarvis, as well as coordinating the Scale Up efforts with Foghorn. Additionally, they will be the champion for operational excellence, health, and best practices across Prime Video.
The Technical Program Manager role in Prime Video's Resiliency, Efficiency, Availability & Demand Insights (READI) organization is an exciting opportunity to managing high-impact projects. The role requires excellent organization and delivery skills, strategic thinking, strong technical expertise, with great stakeholder management skills.
You will establish priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.
Key job responsibilities
You have excellent organization, program management, and communication skills, and a motivation to deliver results in a fast paced environment.
You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about connecting customer problems through underlying scalable software that raises the bar on customer and operational goals.
You will work deeply with engineering teams on the design, implementation, and drive the delivery of large technology initiatives for Prime Video engineering group.
You will be responsible for leading initiatives spanning across teams of software engineers, data engineers, designing and building innovative software solutions for our customers. You will need to be an excellent leader and bridge across various parts of technology, product, business operations and creative.
A day in the life
You are responsible for delivering complex projects with high visibility. This requires building key relationships with Engineering Managers, Leadership, Partner teams, and engineering community.
This role requires program management, project management, technical deep dive, data analytics, and operational excellence skills. You should be comfortable operating at different depth - diving deep with the team as well as summarizing high-level progress for leadership. You should be comfortable working closely with people with different skills and roles.
About the team
Centralized Operational Readiness and Efficiency (CORE), focused on empowering PV builders to accelerate development and infrastructure efficiency by providing best-in-class operational readiness automation and data insights. We also focused on modeling customer demand for all content globally and determining optimal service scaling across all PV services. We work hard, have fun, make history. Come join us!
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.
The TPM on the Centralized Operational Readiness & Efficiency (CORE) team will own the entire Peak Event Supportability lifecycle, from assessing deal feasibility to executing a successful launch. They will be responsible for managing the Event Intake and Forecast Publish processes in Jarvis, as well as coordinating the Scale Up efforts with Foghorn. Additionally, they will be the champion for operational excellence, health, and best practices across Prime Video.
The Technical Program Manager role in Prime Video's Resiliency, Efficiency, Availability & Demand Insights (READI) organization is an exciting opportunity to managing high-impact projects. The role requires excellent organization and delivery skills, strategic thinking, strong technical expertise, with great stakeholder management skills.
You will establish priorities, work independently, and successfully execute multiple projects for Prime Video worldwide owning the project timelines and maintaining accountability on deliverables. You will frequently engage business, product and technology leaders and be a strong advocate for our customers.
Key job responsibilities
You have excellent organization, program management, and communication skills, and a motivation to deliver results in a fast paced environment.
You should be somebody who enjoys working on complex software systems, is customer-centric, and feels strongly about connecting customer problems through underlying scalable software that raises the bar on customer and operational goals.
You will work deeply with engineering teams on the design, implementation, and drive the delivery of large technology initiatives for Prime Video engineering group.
You will be responsible for leading initiatives spanning across teams of software engineers, data engineers, designing and building innovative software solutions for our customers. You will need to be an excellent leader and bridge across various parts of technology, product, business operations and creative.
A day in the life
You are responsible for delivering complex projects with high visibility. This requires building key relationships with Engineering Managers, Leadership, Partner teams, and engineering community.
This role requires program management, project management, technical deep dive, data analytics, and operational excellence skills. You should be comfortable operating at different depth - diving deep with the team as well as summarizing high-level progress for leadership. You should be comfortable working closely with people with different skills and roles.
About the team
Centralized Operational Readiness and Efficiency (CORE), focused on empowering PV builders to accelerate development and infrastructure efficiency by providing best-in-class operational readiness automation and data insights. We also focused on modeling customer demand for all content globally and determining optimal service scaling across all PV services. We work hard, have fun, make history. Come join us!
BASIC QUALIFICATIONS
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
PREFERRED QUALIFICATIONS
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.