UX Designer, International Seller Services
Apply NowCompany: Amazon
Location: Seattle, WA 98115
Description:
At Amazon, we're working to be the most customer-centric company on earth. One customer experience that we're constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new programs and services. You will help with the adoption of these new services and tools as a critical member of the Worldwide External Fulfillment Team.
We are looking for a Senior User Experience Designer who will work with Product Management, Engineering (science & tech), other product and business teams across Amazon to help us grow how sellers fulfill the orders, that will become a co-pilot in the growth journey of tens of thousands of Sellers as they sell on Amazon.
The ideal candidate is a passionate yet pragmatic designer who can gather and synthesize customer data, behaviors, motivations and preferences to propose new solutions. You are experienced at combining qualitative and quantitative data and practices, and are expert at telling a cohesive story with your findings. You are responsive, flexible, and able to succeed within an open and collaborative peer environment. You have global perspective and experience leveraging diverse market and customer needs, educating a core product and business teams with this knowledge. In this role you will work closely with business stakeholders, software engineers and product teams to deliver complex, high quality, scalable products deployed around the world.
Key job responsibilities
- Identify seller needs and design delightful solutions with measurable impact.
- Work with product team to develop low-level requirements.
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
- Develop and maintain detailed user-interface and interaction specifications.
- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
- Work with Tech teams to ensure a seamless implementation of designs and make trade-offs when needed while without compromising on core experience.
A day in the life
A UX Designer in this role is responsible for designing tools that will highly impact Amazon Selling Partners worldwide to provide excellent service and support to Amazon customers. This designer will meet regularly with representatives from product and engineering teams to gather product priorities, interact with sellers to gather insights, design creative solutions, collaborate with partner UX teams and present concepts to cross-functional partners.
BASIC QUALIFICATIONS
- 5+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
PREFERRED QUALIFICATIONS
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
We are looking for a Senior User Experience Designer who will work with Product Management, Engineering (science & tech), other product and business teams across Amazon to help us grow how sellers fulfill the orders, that will become a co-pilot in the growth journey of tens of thousands of Sellers as they sell on Amazon.
The ideal candidate is a passionate yet pragmatic designer who can gather and synthesize customer data, behaviors, motivations and preferences to propose new solutions. You are experienced at combining qualitative and quantitative data and practices, and are expert at telling a cohesive story with your findings. You are responsive, flexible, and able to succeed within an open and collaborative peer environment. You have global perspective and experience leveraging diverse market and customer needs, educating a core product and business teams with this knowledge. In this role you will work closely with business stakeholders, software engineers and product teams to deliver complex, high quality, scalable products deployed around the world.
Key job responsibilities
- Identify seller needs and design delightful solutions with measurable impact.
- Work with product team to develop low-level requirements.
- Create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
- Develop and maintain detailed user-interface and interaction specifications.
- Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
- Work with Tech teams to ensure a seamless implementation of designs and make trade-offs when needed while without compromising on core experience.
A day in the life
A UX Designer in this role is responsible for designing tools that will highly impact Amazon Selling Partners worldwide to provide excellent service and support to Amazon customers. This designer will meet regularly with representatives from product and engineering teams to gather product priorities, interact with sellers to gather insights, design creative solutions, collaborate with partner UX teams and present concepts to cross-functional partners.
BASIC QUALIFICATIONS
- 5+ years of design experience
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
PREFERRED QUALIFICATIONS
- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.