SAS Technical expert
Apply NowCompany: NCR Corporation
Location: Germantown, MD 20874
Description:
About NCRVOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
SAS - Technical specialist
We are seeking a highly skilled SAS Tech Expert to join our team at NCR Voyix. This role involves supporting NCRV Commercial and US Gov API platforms, which serve a diverse range of customers in retail, restaurants, and CFR LOBs across multiple regions. The ideal candidate will possess a deep understanding of customer business flows, application flows, supporting infrastructure, and platform microservices to effectively assist, troubleshoot, and resolve issues.
The SAS Tech Expert will collaborate closely with customers' IT teams, NCRV's cloud engineering, and various internal teams, including product support and PS. Participation in new product SRT meetings, learning product architecture, and presenting knowledge internally are key responsibilities. This role requires participation in a 24/7 support team, including weekly on-calls and EOW on-call for major issue escalations.
NCR Voyix API Platform and SAS tech expert
To be able to succeed, one must have key character qualifications:
Technical background.
Salary Range:
$70,400.00 - $105,600.00
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
SAS - Technical specialist
We are seeking a highly skilled SAS Tech Expert to join our team at NCR Voyix. This role involves supporting NCRV Commercial and US Gov API platforms, which serve a diverse range of customers in retail, restaurants, and CFR LOBs across multiple regions. The ideal candidate will possess a deep understanding of customer business flows, application flows, supporting infrastructure, and platform microservices to effectively assist, troubleshoot, and resolve issues.
The SAS Tech Expert will collaborate closely with customers' IT teams, NCRV's cloud engineering, and various internal teams, including product support and PS. Participation in new product SRT meetings, learning product architecture, and presenting knowledge internally are key responsibilities. This role requires participation in a 24/7 support team, including weekly on-calls and EOW on-call for major issue escalations.
NCR Voyix API Platform and SAS tech expert
- NCRV Commercial and US Gov API platforms provide services for many customers of the retail, restaurants, CFR LOBs, across multiple regions.
- Due to the nature of various customers' integrations with the platforms, a SAS Tech Expert must have the ability to understand the customer's business flows, application flows, the supporting infrastructure and the Platforms' microservices, to be able to assist the customers, troubleshoot and fix an issue.
- SAS Tech Expert uses his strong skillset to be able to work with customer's IT and with NCRV's cloud engineering and other NCRV teams such as product support teams, PS and more.
- SAS Tech Expert will be required from time to time, to participate in new product SRT meetings and represent his team, he'll be required to learn the product, it's architecture and its interfaces with the platform and present that knowledge internally to his team so the team will be able to support the new NCRV product, from the platform's perspective.
- SAS Tech Expert's team is a 24/7 support team where this requires a team member to participate in a weekly on-calls and EOW on-call for escalation of major issue.
To be able to succeed, one must have key character qualifications:
- Curiosity personality.
- High learning curve.
- Show a proactive approach.
- Team player, very responsible, communicates well and very organized.
Technical background.
- Mandatory: minimum of 3-5 years L3 support in the Retail world.
- Mandatory: Ability to reverse engineer complex technical integrations and troubleshoot in a L3 level.
- Mandatory: proven cloud infra background with very good understanding of networking, DNS, security, etc.
- Mandatory: proven REST API background, using postman or other such tool.
- Mandatory: Proven SQL queries capabilities.
- Background of monitoring systems
Salary Range:
$70,400.00 - $105,600.00
Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
- Medical Insurance
- Dental Insurance
- Life Insurance
- Vision Insurance
- Short/Long Term Disability
- Paid Vacation
- 401k
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."