Insurance & Claims Analyst

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Company: Teichert

Location: Sacramento, CA 95823

Description:

Position Description

Purpose
To perform a variety of routine administrative and technical work in accepting, coordinating and administering casualty claims under the supervision and guidance of the Insurance & Claims Manager. Responsibilities include investigations into the claims, evaluation, and subsequent settlement of claims within the guidelines set by the company. Maintains proper file composition to support payment of claims. This position works under supervision of the Insurance & Claims Manager.

Focus & Scope
Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below.
Technical/Specialty Area
  • Correspond with or interview employees, witnesses or other involved parties to compile information
  • Approve payment of Claims within a certain monetary limit
  • All tasks are to be performed with the goal of demonstrating superior claims handling expertise
  • Under technical direction, works within significant limits and authority on assignments of higher technical complexity and coordination
  • Responsible for claims management of assigned cases within guidelines of performance standard.
  • Opens new claims, completes contact with appropriate employee, their supervisors, and appropriate Safety team to perform needed investigations to determine compensability as well as possible subrogation or apportionment according to state and/or Company guidelines.
  • Understand the reserving assigned by the third-party administrators (TPA)
  • Follows appropriate procedures for system documentation to preserve data integrity
  • Maintains regular contact with TPA, attorneys, appropriate employee's management team to develop positive relationships and establish credibility.
  • Process invoices associated with the Risk Dept.
  • Apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions
  • Works productively and harmoniously with others on a consistence basis
  • Respond positively to direction and criticism of performance
  • Ensure accuracy of claim data with the appropriate Teichert database used for monthly and quarterly reporting


  • Relationships, Qualifications, and Requirements & Competencies
    Key Relationships
    Reports to:
    • Insurance and Claims Manager
    Direct Reports:
    • None
    External Clients:
    • The public, third-party claims administrator (TPA) Claims adjusters and Claims Manager, defense attorneys, law enforcement and other individuals involved in the claims process
    Internal Clients:
    • Finance Management, Departments Managers, Superintendents, Project Managers, Executive Management, Mobile Equipment
    Role Qualifications & Requirements
    Education:
    • Bachelor's Degree or Four Years Equivalent Experience.
    Specific Job Requirements:
    • Successful completion of pre-employment drug, alcohol, and background investigation
    • Valid Driver's License
    • Demonstrate ability to handle confidential material and information in an ethical and professional manner.
    • Ability to learn quickly and grasp new information
    • Basic technical Auto Liability and General Liability claims knowledge
    • Strong verbal and written communication skills with emphasis on telephone communication required
    • Strong math and reading skills required
    • Ability to communicate and work with a diverse group of people in a professional manner that demonstrates sensitivity and tact
    Competencies
    • Relationship Management
    • Business Awareness
    • Communications
    • Analytical Thinking
    • Excellent Phone Skills
    • Organization and Management
    • Learning Orientation/Innovation
    • Judgment and Decision
    • Action Oriented


    Position Description Cont.

    Equipment Used, Physical Demands and Work Environment
    Equipment Used:
    • Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection), office machines
    Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Physical: Sitting for long periods of time working at the computer or driving to job sites. Job site visits require walking on uneven ground, climbing, bending, stooping, and crawling in confined or enclosed spaces. Some lifting of materials and equipment up to 25 lbs. Close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. May work long hours during peak seasons.
    • Work Environment: Exposed to the conditions of job sites which can include loud noise, dust, fumes, and extreme weather conditions prevalent at the time. May work various shifts or hours, including early mornings, dusk or evenings. Typical office environment with adequate temperatures and lighting, low levels of noise.
    BASE SALARY RANGE:
    $82,500.00 - $115,500.00

    The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors.
    Employer Disclosure Statement
    The above statements and job description is intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned.
    Equal Opportunity Employer
    Teichert and its subsidiaries are proud to be an equal opportunity workplace. Individuals seeking employment at our company are considered without regards to age, ancestry, color, race, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, religion, military or veteran status, or any other characteristic protected by federal, state, or local laws.
    Notice to Staffing Agencies
    Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully-executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.

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