Business Analyst 3

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Company: iSphere

Location: Austin, TX 78745

Description:

Join Our Team as a Business Analyst in Austin, TX

iSphere is on the lookout for a seasoned professional with over 8 years of experience in business analysis for an exciting 3-month opportunity. This role promises a dynamic environment where creativity and independent judgment are highly valued. If you have a knack for bridging the gap between business needs and IT solutions, and you thrive on tackling complex tasks, we want to hear from you!

Key Responsibilities

As part of our team, you will:
  • Review, analyze, and evaluate business systems and user requirements to align with strategic goals.
  • Engage in business process reengineering and explore innovative technology applications to enhance business effectiveness.
  • Prepare detailed solution options, risk assessments, and financial analyses including cost/benefit and ROI evaluations.
  • Document user needs and program functionalities for system development or modification.

Special Focus Area

This position involves advanced business analysis work for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). You will play a crucial role in the transition of the Texas Management Information System (MIS) to the WIC Electronic Benefit Transfer (EBT) system, driving strategic improvements with minimal supervision.

Candidate Skills and Qualifications

We are seeking candidates with the following expertise:
  • 8 years of experience troubleshooting system issues related to WIC clinic operations and EBT systems.
  • Proven ability to develop training curricula and conduct formal training sessions.
  • Experience in consulting and implementing solutions for MIS and EBT systems.
  • Strong skills in analyzing user requirements and communicating testing needs and feedback.
  • Capability to design and execute test cases for User Acceptance Testing (UAT).
  • Proficiency in reviewing release notes and providing feedback on EBT benefit issuance enhancements.
  • Proactive risk identification and mitigation strategies.
  • Experience in tracking project progress and ensuring timely completion of deliverables.
  • Commitment to providing exceptional customer service and guiding team members through processes.

If you're ready to make a significant impact and contribute to a meaningful project, apply now and become a part of our dedicated team!

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