Associate Director, Technical Writing

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Company: PubMatic

Location: New York, NY 10025

Description:

About The Role:

PubMatic is a digital advertising technology company that empowers premium app developers and publishers to maximize their programmatic advertising revenue. We are seeking an experienced Associate Director of Technical Writing to join our team in New York. You will lead the technical writing team and work cross-functionally with product management, engineering, and customer success teams to develop high-quality developer documentation and product user guides.

What You'll Do:
  • Lead the development and execution of content and documentation strategy, ensuring alignment with product and business goals
  • Manage and lead a team of technical writers, providing guidance and support for the creation of high-quality technical documentation, including product guides, API documentation, and SDK developer guides.
  • Collaborate with cross-functional teams to identify documentation needs and requirements for new and existing products and work closely with product management and engineering teams to ensure documentation accuracy and completeness.
  • Develop and maintain documentation processes, tools, and standards to ensure consistency and quality of technical documentation across all products.
  • Plan and prioritize documentation projects, ensuring that documentation is delivered on time and within scope.
  • Manage our online documentation platform.
  • Continuously improve documentation processes and standards based on feedback from internal stakeholders and external customers.
  • Leverage AI to scale efficiency and quality

Who You Are:
  • 7+ years of experience in technical writing, with at least 3 years in a management role.
  • Proven track record of managing technical writing teams and delivering high-quality documentation.
  • Strong technical writing skills with experience writing user guides, online help, release notes, and other technical documentation.
  • Ability to communicate complex technical concepts to non-technical audiences.
  • Experience working with cross-functional teams, including product management and engineering.
  • Familiarity with industry-standard documentation tools and platforms.
  • Experience with Agile development methodologies and tools.
  • Excellent project management and prioritization skills.
  • Bachelor's degree in Technical Communication, English, Computer Science, or a related field (or equivalent experience)


Nice-to-Have
  • Experience in AdTech, MarTech, or enterprise SaaS environments.
  • Knowledge of HTML, CSS, JavaScript, or scripting languages to support developer-focused documentation.
  • Familiarity with AI-driven documentation tools and automation.


Additional Information

Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days "in office" and 2 days "working remotely") that is intended to maximize collaboration, innovation, and productivity among teams and across functions.

Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, dental and vision insurance, disability and life insurance, commuter benefits, physical and financial wellness programs, unlimited DTO in the US (that we actually require you to use!), reimbursement for mobile and fully stocked pantries plus in-office catered lunches 5 days per week.

Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don't just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

About PubMatic

PubMatic is one of the world's leading scaled digital advertising platforms, offering more transparent advertising solutions to publishers, media buyers, commerce companies and data owners, allowing them to harness the power and potential of the open internet to drive better business outcomes.

Founded in 2006 with the vision that data-driven decisioning would be the future of digital advertising, we enable content creators to run a more profitable advertising business, which in turn allows them to invest back into the multi-screen and multi-format content that consumers demand.

Compensation Disclosure

In accordance with applicable law, the below salary range provided is PubMatic's reasonable estimate of the total compensation for this role. New hires and current team members are typically compensated toward the middle of our pay range. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary PubMatic also offers a bonus, restricted stock units, and a competitive benefits package.

Total Compensation Range

$190,000-$230,000 USD

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