Sr Manager, Enterprise Systems Integration

Sr. Manager for Enterprise Systems Integrations

Overview:

The Sr. Manager, Enterprise Systems Integrations will define and implement the organization's systems integrations strategy in support of theoverall business strategy.

This is a newly created role that will transform our integrations capabilities and move towards an Integrations Platform as a Service (IPAAS) in order to speed up the delivery of critical systems integrations enabling streamlined workflow and automation across the business

In this capacity, the Sr Manager, Enterprise Systems Integrations will:

• Understand the enterprise systems landscape, why systems are being used and how these systems need to communicate with each other,inorder to have a deep grasp on the overall business operation;
• Oversee strategic integration initiatives and deliver a new Integration Platform as a Service (iPaaS) solution, ensuring integrations are secure, reusable, scalable, robust, innovative, and fault tolerant;
• Build and lead an effective team dedicated to fulfilling the operational responsibilities of developing, designing, implementing, and supporting the technology vision, strategy, and roadmap for Enterprise Integrations;
• Optimize the performance, quality, and cost of the delivery function by defining and implementing proper resourcing, offshoring scope, and utilization, and increasing automation and process efficiency;
• Drive the execution of technical strategies and manage a team comprising expert, intermediate, and junior employees, alongside third-party outsourced/captive provider teams that operate within set technical guidelines and standard operating procedures;
• Work hand in hand with Business Systems Teams to ensure prioritization, planning and execution of system integration requests for large projects and small enhancements as well as production support;
• Manage multiple concurrent projects and provides input to long term planning;
• Create agile development cycles that are managed, conduct testing and validation phases, and oversee the final deployment of updates to ensure successful product delivery; and
• Monitor the budget by ensuring financial reports are regularly reviewed, confirming expenditures are approved, and assessing resource allocation to ensure alignment with project needs.

Proficiencies:

• Deep experience in Enterprise Systems, ranging from ERP, CRM, HRIS and ITSM and how these systems are used, interconnected and delivered for optimal workflow and business value;
• Experience leading an integrations team using iPaaS services such as Boomi, MuleSoft or Workato using JSON and REST services;
• Established track record of building and leading high-performing engineering teams, fostering a culture of collaboration, accountability, and knowledge sharing;
• Proven ability to manage large-scale integration projects and drive digital transformation initiatives;
• Expertise in DevOps and Agile methodologies, including experience with CI/CD pipelines, API management and automated deployment processes; and
• Expertise in business process management techniquesandthe ability to facilitate workflow design through collaboration and workshops.

Qualifications:

• A Bachelor's degree in Computer Science or related field;
• A minimum of 10 years' experience working within a high-paced technology team;
• A minimum of 5 years'experienceinan IT Enterprise Systems leadership role, with experience in delivering complex systems integrations; and
• Six Sigma Certification a plus.

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