Payments Planning Manager

Apply Now

Company: Cynet Systems

Location: San Francisco, CA 94112

Description:

Job Description:

Pay Range: $87.72hr - $91.72hr
  • Work with operational stakeholders to understand change management requirements, develop a framework for managing process launches and changes, and includes all required approvals.
  • Develop regular reporting content and cadence to ensure all team members are aware of upcoming and ongoing changes, to keep all stakeholders up to date on the rapidly changing environment.
  • Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk.
  • Work with Payments Planning Lead and Product Managers to execute planning processes, tools, reporting, and cadence for effective management of Payments products and services.
  • Responsible for planning and tracking strategic priorities across all departments within the Payments organization.
  • Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available.
  • Enable communication of project status and deliverables to key stakeholders
  • Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects.
  • Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling
  • Ensure project and status communication and collaboration cadences integrate effectively to the overall communications rhythm for the Payments organization.
  • Effectively manage change by influencing and communicating with key stakeholders.
  • Prepare presentations and clearly communicate project deliverables to extended leadership within Payments and external stakeholders.
  • Collect operational requirements and work with stakeholders to assess and prioritize according to operational benefit.
  • Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification.
  • Proactive about reaching out to stakeholders, managing timelines and deliverables
Skills:
  • 8+ years of project/program management experience, with emphasis on program management best practices and methods. Preferably in a high-growth high-volume service operations environment.
  • Strong critical thinking & communication skills.
  • Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile)
  • Airtable Automation and Database design is strongly preferred.
  • Excellent communication and interpersonal skills.
  • Proven ability to work cross-functionally to enable collaboration, transparency, and accountability across teams.
Preferred Qualifications:
  • BS/BA degree in business or technical field or equivalent job experience.
  • Passion to work on unstructured business problems to help drive & influence change.
  • Strong understanding of software product development processes and methodologies.
  • Project Management Professional (PMP) or Certified Scrum Master (CSM) certification or equivalent project management or agile certification will be a plus.
  • Experience working directly on change management programs.
  • Ability and desire to work in a fast-paced environment.
  • Mission-driven, enthusiastic to learn and grow within the Client community and embody our Core Values; team-oriented with a positive, can-do attitude.

Similar Jobs