Sr. Business Analyst - Remote Work from Home!

Aldridge Pite, LLP is a multi-state law firm that focuses heavily on the utilization of technology to create work flow synergies with its clients and business partners. Aldridge Pite is a full-service provider of legal services to depository and non-depository financial institutions including banks, credit unions, mortgage servicing concerns, institutional investors, private firms, and other commercial clients. Aldridge Pite is dedicated to providing best-in-class representation across all of its Practice Areas through its unwavering subscription to three fundamental tenets: Partnership, Integrity, and Innovation.

Purpose

The position is responsible for creating and maintaining all firm-wide internal client system reporting, including team assignments and advanced priority templates. This role requires presenting monthly on client systems performance, reporting gains, and automation improvements, as well as developing ad hoc client presentations related to SPOC and National Programs. Additionally, the role supports automation initiatives for client systems, including re-projections, completions, and DRA/ADR reporting, while also managing manual reporting requirements. The position involves developing and delivering firm-wide training on client systems, case management, and other software, as well as creating and maintaining monthly reports for upper management. Strong analytical skills are essential, as the role includes analyzing complex data using Excel, generating high-level and detailed workflow charts, and serving as a key resource on the Shared Services team for data collection, analysis, and presentation of operational results.

Specific Duties, Activities and Responsibilities

• Create all firm wide internal client system reporting
• Maintain all firm wide internal client system reporting with team assignments
• Assign multi-team steps daily
• Assist with client systems automation related to re-projections and completions
• Create and maintain all firm wide innovative reporting
• Present monthly on client systems performance related to automation, completions, timeliness
• Create adhoc client presentations related to SPOC and National Programs
• Assist with advanced priority template and reporting creation
• Assist with DRA reporting automaton and manual requirements
• Assist with ADR reporting automaton and manual requirements
• Create firm wide trainings related to client system, case management, and other software
• Create, manage, and maintain monthly reports for upper management
• Create and analyze complex data using Excel
• Create high level and detailed workflow charts
• Serve as a go-to resource on the Shared Services team for data collection, analysis, and presentation, summarizing operational results
• Assist with any special projects assigned

Job Requirements

• Business Bachelor's Degree required
• 10+ Years of default experience
• Advanced excel knowledge
• Able to reason with, negotiate, instruct, or persuade others.
• Able to respond appropriately to constructive feedback from executive management.
• Self-starter with exceptional ability to identify and solve problems.
• Able to occasionally work evenings or weekends in order to complete objectives as needs arise.
• Strong team player and able to work effectively in a team environment.
• Able to adjust to the rapid pace of the Department and meet deadlines without sacrificing quality.
• Able to occasionally work evenings or weekends in order to complete objectives.

General Competency Factors

• Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet.
• Must possess strong written and verbal communications skills.
• Must provide excellent customer service to internal and external customers
• Identifies and solves issues in a timely manner.
• Must be a team player and willing to help others in their department whenever necessary.
• Must be extremely organized and be able to multi-task.
• Conscientious with respect to work completion, deadlines, time management and attendance.
• Takes initiative in face of obstacles and identifies what needs to be done and takes action.
• Demonstrates commitment to Firm's vision, mission, and core values.
• Analytical and detail oriented, while working at a fast pace and capable of multi-tasking.
• Develops professional relationships and builds rapport with others.
• Overall good work ethic and willingness to adapt to change.

In addition to remote work for most positions, we offer a comprehensive benefit program including:

• Company Paid Life and Disability Insurance plans
• Medical, Dental and Vision Plans with Prescription coverage
• 401K Retirement Savings Plan
• Flexible scheduling (within reason, depending on position)
• Generous PTO plan for all full-time employees
• Full equipment station at no cost for remote employees, including dual monitors
• Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing
• Wellness programs and employee discounts
• Learning and development training opportunities for both personal and professional growth
• And so much more!

Aldridge Pite, LLP is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.