Senior Engineer- Endpoint Management (FT- 1.0 FTE, Hybrid)

This position may be eligible for a hybrid schedule (3 days in-office, 2 days remote) following successful completion of a 6-month probationary period (or 6 months in-role for internal transfers) and with sustained satisfactory job performance. Eligible applicants must reside within commuting distance of Bozeman Health's main campus.

Position Summary:

The Senior Engineer, Endpoint Management is responsible for engineering, deploying, and maintaining endpoint systems and services to ensure operational efficiency, security, and compliance across Bozeman Health. This role leads efforts in endpoint security remediation, operating system patching, application deployment, system configuration, and asset lifecycle management. The Senior Engineer collaborates closely with IT teams and end users to deliver high-performing, standardized, and secure endpoint environments across physical and virtual platforms.

Minimum Qualifications:

Required:

• Bachelor's Degree in Information Systems, Computer Science, or a related field; equivalent combinations of education, certifications, and experience may be considered.
• Current Microsoft Azure Cloud Certification or equivalent, or ability to obtain within three (3) months from hire date.
• Certification or verifiable training in endpoint or device management systems.
• Minimum of five (5) years of experience in endpoint management within a medium-to-large scale enterprise environment.
• Intermidiate proficiency in Microsoft Endpoint Configuration Manager (MECM), Microsoft Intune, or similar endpoint management platforms.
• Intermediate proficiency in scripting languages such as PowerShell for automation and configuration management.
• Experience with patch management, application packaging, vulnerability remediation, and endpoint policy enforcement.
• Knowledge of cloud-based management platforms, Azure Virtual Desktop, and hybrid identity models.

Preferred

• Experience with desktop virtualization platforms, Windows Autopilot, and cloud-first device deployment strategies.
• Previous experience leading information technology projects and optimizing enterprise client environments.
• Experience with healthcare endpoint management requirements and compliance standards.
• Familiarity with Epic electronic health record systems and associated security controls.

Essential Job Functions:

In addition to the job's essential functions listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

• Design, engineer, and maintain services used to manage and secure physical and virtual endpoint devices across the organization.
• Develop, implement, and manage endpoint configurations, application packaging, and operating system deployments using automated tools.
• Manage and optimize patch management workflows and ensure systems are regularly updated with critical security and software patches.
• Coordinate with Cybersecurity and Infrastructure teams to ensure compliance with organizational endpoint protection standards and mitigation of endpoint vulnerabilities.
• Remediate or mitigate vulnerabilities as identified through internal scans or third-party assessments.
• Develop and support scripts to automate management tasks and standardize endpoint configurations.
• Lead deployment and testing of new operating systems, tools, and endpoint-related technologies.
• Provide Tier 3 support for escalated endpoint management issues and mentor junior team members.
• Create and maintain professional documentation of system configurations, processes, and policies for internal and external consumption.
• Support onboarding and lifecycle management of endpoint hardware and software assets.
• Prepare regular reports on endpoint compliance, performance, and inventory health.
• Engage in continual improvement and research emerging endpoint management trends and tools.
• Train IT support teams on endpoint system functionality and troubleshooting.
• Maintain strong vendor relationships for endpoint solutions.
• Participate in after-hours on-call rotation and respond to endpoint-related incidents as required.

Knowledge, Skills and Abilities

• Ability to work in a busy and stressful environment.
• Demonstrates sound judgment, patience, and maintains a professional demeanor at all times.
• Exercises tact, discretion, sensitivity, and maintains confidentiality.
• Strong interpersonal, verbal, and written communication skills.
• Detail-oriented with strong organizational and prioritization skills.
• Analyzes, organizes, and prioritizes work while meeting multiple deadlines.
• Proficient in the use and support of enterprise endpoint management platforms and tools.
• Ability to learn current and new computer applications and systems used across Bozeman Health.
• Applies critical thinking to troubleshoot complex endpoint issues and identify effective solutions.

Schedule Requirements

• This position works a hybrid schedule and must be able to work on-site as required.
• This role requires regular and sustained attendance.
• The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
• On-call work may be required to respond promptly to organizational, patient, or employee needs.

Physical Requirements

• Lifting (Rarely - 30 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.
• Sit (Continuously): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Stand (Occasionally): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.
• Walk (Occasionally): Walking and moving around within the work area requires good balance and coordination.
• Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.
• Twist/Bend/Stoop/Kneel (Occasionally): Twisting, bending, stooping, and kneeling require flexibility and a wide range of motion in the spine and joints.
• Reach Above Shoulder Level (Occasionally): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.
• Push/Pull (Occasionally): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.
• Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.
• Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.
• Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
• Exposures (Rarely): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases due to contact with patients in areas that may have contagious illnesses.

*Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%).

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified.

77211300 Information Technology