Director, Pharmacy Product & Delivery (Remote)

Resp & Qualifications

PURPOSE:
Provides the execution delivery leadership for Pharmacy strategic initiatives, including Pharmacy Benefit Management implementation and performance management. Leads the delivery of product and technology roadmaps, backlogs, and third-party relationships. These programs are large-scale, complex, involving significant integrations to achieve significant strategic impact on CareFirst. Responsible for delivering these products on time and on budget. Serves as single point of accountability for the development and delivery of critical Pharmacy business capabilities.

ESSENTIAL FUNCTIONS:

• Defines the strategy for delivering implementation program and technology solutions deployed to meet the current and future strategic goals, risk management imperatives, and mandates on a national scale. Creates a roadmap to enable strategic goals and delivers the capabilities defined in the roadmap. Works closely with senior management (internally and with external partners) to define services and solutions that can meet current and future needs. Responsible for sponsoring strategic initiatives, influencing product strategy, developing solutions, and securing funding and prioritization to proceed.
• Works proactively with customers to set direction for program initiatives, prioritize work across programs, propose future initiatives, support continuous planning cycle, and seek out new opportunities. Acts as the solution delivery manager to ensure successful completion of the technology product project portfolio. Serves as the escalation point for major issues associated with technology delivery programs and is responsible for working with leadership and cross-functional teams to resolve them.
• Maintains portfolio view of all initiatives within their responsibility; ensures adherence to consistent project management guidelines and policies for programs; Ensures the technology delivery programs are managed on schedule, on time, and within scope while escalating highly visible issues and risks to senior management attention. Manages the budget of the portfolio of programs and initiatives for which they are responsible. Directly responsible for the software engineering teams supporting the product delivery.
• Provides direction, prioritization and motivation to program and product teams, in order to manage allocation of resources to meet work fluctuations and budget and time constraints across multiple programs, third party and internal dependencies, and industry mandates. Provides product and business direction and guidance to the technology product delivery teams. Reviews staffing goals and expectations to ensure that each is consistent and adequate to meet goals. Delegate responsibility and authority to appropriate staff within the team. Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policy. Provides coaching, counseling and motivation to team members ensuring staff has the appropriate tools and training.

SUPERVISORY RESPONSIBILITY:
This position manages people.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 8 years Related professional experience. 3 years Management experience.

Preferred Qualifications: Master's degree; 10 years related professional experience.

Knowledge, Skills and Abilities (KSAs)

• Ability to think creatively in a fast-paced entrepreneurial environment.
• Ability to think strategically and execute methodically.
• High attention to detail with ability to manage multiple competing priorities.
• Proficient in product delivery logistics.
• Strong project management and problem-solving skills.

Salary Range: $153,920 - $265,000

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

2024-2026 PBM/Pharmacy RFP Pro

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship.

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