Advanced Field Service Engineer
Apply NowCompany: Honeywell
Location: Houston, TX 77084
Description:
Innovate to solve the world's most important challenges
As an Advanced Field Service Engineer here at Honeywell, you will be joining our Lifecycle Solutions& Services (LSS) business. This role focuses on the maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.
Key Responsibilities
Relocation assistance may be eligible for this role.
YOU MUST HAVE
WE VALUE
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Process Solutions (HPS) is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries.
As a leader in digitization, Honeywell's comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs
To learn more about HPS and products, click on the link below:
https://process.honeywell.com/us/en/home
Additional Information
As an Advanced Field Service Engineer here at Honeywell, you will be joining our Lifecycle Solutions& Services (LSS) business. This role focuses on the maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.
Key Responsibilities
- Periodic communication with customers regarding technical and administrative issues
- Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
- Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
- Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer's industrial process
- Migrate Legacy Honeywell control systems to Honeywell's new technology offering
- Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
- Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
- Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
- Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
- Lead and assist in training less experienced field service engineers
Relocation assistance may be eligible for this role.
YOU MUST HAVE
- 5 + years of hands on experience working with control methodology in Distributed Control System (DCS) PLC and HMI platforms
- 5 + years of field engineering experience
- Knowledge of network architecture and control communication protocols
- Valid driver's license
- Willingness and able to travel 50% of time
WE VALUE
- Bachelor's degree in a Technical/Engineering field
- Strong electronics background: ability to work with electronic test equipment
- Actively partakes in peer team meetings as a lead to further strengthen engineer teams.
- Strong understanding and experience with various programming languages
- Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking experience
- 3rd Party controls experience
- Project Management experience (budget control, schedules, resource allocation, reporting)
BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Process Solutions (HPS) is a pioneer in automation control, instrumentation and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries.
As a leader in digitization, Honeywell's comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs
To learn more about HPS and products, click on the link below:
https://process.honeywell.com/us/en/home
Additional Information
- Category: Customer Experience
- Location: 2101 CityWest Blvd, Houston, TX 77042 USA
- Nonexempt