Staff Engineer
Apply NowCompany: American Express
Location: Phoenix, AZ 85032
Description:
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
How will You Make an Impact:
The company is making strategic investments in new merchant products and platforms to allow the company to meet its high-reaching global growth agenda. Global Merchant Services Technology (GMST) is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.
If you are a change agent with deep hands-on technical skill and a passion to build outstanding products for merchants, it's time to join the GMST organization which strives for continuous innovation. We are looking for an enthusiastic, driven, and forward-thinking Staff Engineer to join our mission. As a Staff Engineer in GMST, you will help lead the organization to the next generation interactive experience across channels.
Outcomes:
Minimum Qualifications
Qualifications
Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
How will You Make an Impact:
The company is making strategic investments in new merchant products and platforms to allow the company to meet its high-reaching global growth agenda. Global Merchant Services Technology (GMST) is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.
If you are a change agent with deep hands-on technical skill and a passion to build outstanding products for merchants, it's time to join the GMST organization which strives for continuous innovation. We are looking for an enthusiastic, driven, and forward-thinking Staff Engineer to join our mission. As a Staff Engineer in GMST, you will help lead the organization to the next generation interactive experience across channels.
- Serve as forward thinking leader on the GMST leadership team, participating in strategic discussions, inspiring change, and helping to drive vital enhancements.
- Drive the technology design, vision, engineering, development, and rollout for multiple products, and software utilities across the Merchant platform, ensuring they meet the evolving needs of American Express and its merchants.
- Hands-on collaboration to define, develop, test, and validate technical solutions to help drive customer-first product roadmap enabling business outcomes.
- Implement innovative technologies and demonstrate courage to fail. Ability to learn and adapt to new technologies and able to exploit them to their optimal potential.
- Be a contributor to the Technology community by actively participating in team and company-wide architecture and engineering discussions and forums.
Outcomes:
- Ongoing evolution of Amex merchant platforms to be innovative, adopting emerging technologies using distributed architecture.
- Continual evolution of the roadmap and strategy.
- Heavily influence the success of the team's goals.
- Consistent delivery of business value and return on investment.
- Strong performance on portfolio metrics, including High Availability, Resiliency, Performance and Cost
- Improve efficiency, quality, and delivery velocity by introducing solutions that enable continuous integration/delivery to bring the reduction in cycle time.
Minimum Qualifications
- 12+ years of hands-on Engineering experience in a complex environment and/or comparable experience.
- Bachelor's degree in computer science, Computer Science Engineering, or related field required; Masters is a plus.
- Hands-on experience with Reactive and Functional programming, ELK, Java, Vert.X, APIs, Spark, Scala, Kafka, Gridgain, Apache ignite, Cassandra, Full Stack, Python, PostgreSQL, OneData, DB/Caches (Elastic/Redis), DB2 and eCP infrastructure, Jenkins and In Memory Computing.
- High degree of technical expertise related to the core components of the tech stack.
- Expertise in building highly available, fault-tolerant, scalable solutions that perform at a global enterprise scale.
- Ability to understand the overall picture of a product roadmap (1-3 years) and collaborate to identify architecture roadmap.
- Courage to challenge the status quo and encourage different points of views to mitigate biased decisions
- Ability to lead multiple priorities and rapidly guide the organization through change moments.
- Extraordinary influential, collaboration and relationship building skills and working with Architects, Principal Architects, Engineering Directors, and Engineers to define, test and validate solution requirements and technical implementation approaches.
- Demonstrated experience coaching, mentoring, and developing technical professionals.
- Knowledge of Amex Acquiring and Merchant Payments platforms and business processes is a plus.
Qualifications
Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.