Senior Manager, Human Resources

Job Title: Senior Human Resources Manager

Job Location: Raleigh, NC

Job Overview:

The Senior Human Resources Manager is responsible for performing Human Resources related duties on a professional level and works closely with HR management in supporting designated projects, programs and functions. This position carries out responsibilities such as performance management, coaching & training, policy implementation, recruitment & employment process, benefits administration, employee relations, and employment law compliance, as well as other HR support needed by the company and organization.

Job Duties and Responsibilities:

• Develop, implement and continuously enhance HR programs across the employee lifecycle.
• Identify and lead improvements in HR systems, tools, and workflows to drive efficiency, better data management, and better employee experience.
• Drive and implement organization changes or people programs and processes to align with business needs.
• Develop, document, and implement scalable HR processes, HR policies and procedures aligned with organization needs and regulatory compliance.
• Serve as a trusted resource for employee and manager inquiries, ensuring responsive and empathetic HR support.
• Use data to develop actionable insights on workforce trends, retention, performance, and engagement.
• Manage employee master file and personnel files and take necessary actions in HR systems as HR practitioner to ensure employee file and information are accurate, complete and up to date.
• Manage onboarding, offboarding, transfer and relevant HR processes.
• Responsible for HR related reporting and analysis, such as FTE, Headcount, Attrition, talent profile, etc.
• Support HR system implementation, and HR vendor management.
• Support HR internal communication activities and calendar.
• Performs other related duties as required and assigned.

Supervisory Responsibilities:

May supervise HR staff including but not limited to: Sr. HR Specialist, HR Generalist, on needed basis as approved by line manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job Requirements:

• Education
  
  • Bachelor's degree or above. Business Management or Human Resource related will be a plus.
• Experience
  
  • 10 years human resource experience with a strong track record in project management and systems implementation.
  • Global human resources experience.
  • Strong expertise in HRIS and business technologies.
  • SHRM, PHR, SPHR or other HR professional certification and/or PMP certification a plus.
  • Cross functional team leadership and supervisory experience preferred.
  • Experience in life sciences industry helpful.
• Skills/Competencies
  
  • High integrity and work ethic.
  • Excellent communication and facilitation skills; adept at gathering diverse input and driving consensus.
  • Service-oriented and can-do mindset.
  • Result-driven focusing on high quality delivery, efficiency, and new program/approach initiation for continuous improvement.
  • Proven ability to manage multiple priorities while maintaining a strategic focus in a changing environment.
  • Strong analytical and problem-solving skills, with a passion for continuous improvement.
  • Able to work in multi-cultural and remote work environment.
• Capabilities
  
  • High proficiency in HR technologies and MS Office skills including Outlook, Word, Excel and PowerPoint.

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