Director, Talent Acquisition Operations and Strategy

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Why This Role Is Exciting
An exciting opportunity exists within Loblaw's Talent Strategy Centre of Expertise for a Director, Talent Acquisition Operations & Strategy. This high-impact leadership role is central to advancing and optimizing the Talent Acquisition (TA) function across Canada's largest private employer. You will be at the forefront of shaping Loblaw's enterprise-wide recruitment practices, leading strategic initiatives, and ensuring we attract, engage, and retain top talent through an innovative and inclusive lens. Additionally, this position will have oversight for Recruitment Operations, Employment Branding, Colleague Value Proposition and Social Media Strategy

What You'll Do

As Director, you will:

• Lead enterprise-wide recruitment process improvement initiatives using lean, agile, and process engineering methodologies to improve efficiency and effectiveness.

• Champion major enterprise recruiting projects, such as automation rollouts, AI integration, and CRM tool implementation.

• In partnership with the Manager of Employer Branding, manage Loblaw's Colleague Value Proposition (CVP), social media strategy, and employer brand positioning.

• Collaborate with other Centre of Excellence teams, HR Business Partners, and cross-functional stakeholders to provide consultative support, insights, and strategic direction.

• Work closely with the People, Process and Technology team to identify and implement improvements to our Workday ATS experience.

• Manage content, host workshops, co-chair meetings, and coach TA professionals to elevate capabilities and share best practices.

• Ensure that all recruitment strategies and processes are grounded in equity, diversity, and inclusive best practices.

• Oversee relationships with key TA vendors (e.g., staffing agencies, background check providers, automation/AI tools).

• Manage recruiting metrics and analytics dashboards, delivering insights and recommendations for continuous optimization.

• Ensure adherence to recruitment policies, including background screening, preferred vendors, and other best practice standards.

• Mentor and engage your team and peers to foster a culture of growth, collaboration, and operational excellence.

What You'll Need to Succeed

• 8+ years in a senior HR or Talent Acquisition leadership role, preferably within a large, complex organization.

• 5+ years of experience leading and managing a team of Talent Acquisition Specialists

• Demonstrated success in leading multi-stakeholder projects from concept through to execution and sustainment.

• Deep understanding of recruitment processes, tools, and trends, including hands-on leadership experience.

• Strong background in employer branding, colleague value propositions, and digital/social media talent attraction strategies.

• Solid experience working with Workday and other ATS/CRM platforms; a track record of implementing innovative HR technology.

• Advanced proficiency in data interpretation, insights generation, and recruitment analytics to inform decisions.

• Ability to translate vision into actionable strategies, with strong critical thinking and analytical skills.

• Experience leading change in dynamic environments, including creating and executing communication and change plans.

• A degree in Human Resources, Communications, or Marketing is an asset. CHRP/CHRL certification is also considered a strong advantage.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.