Patient Accounts Manager-Ruttenberg Treatment Center Billing-Corporate-Full-Time-Days

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Company: Mount Sinai Hospital

Location: New York, NY 10025

Description:

Job Description

Patient Accounts Manager-Ruttenberg Treatment Center Billing-Corporate-Full-Time-Days

The Patient Accounts Manager oversees various aspects of accounts receivables management on a high level and ensures all outstanding patient accounts receivable is billed, recorded and collected accurately and in a timely manner.

Responsibilities

  • Maintains the ability to work in a Stratified Processing Environment (SPE). SPE includes working in the TRAC and On-TRAC applications. Conducts weekly unit meets and participates in all daily/weekly/monthly PFS SPE meets.
  • Oversees and monitors the staff of assigned work area including oversight of Supervisors. Monitoring staff includes, hiring, disciplining, and terminating employees when necessary. Evaluates staff performance annually and ensures that employees comply with performance expectations. Monitors the attendance and performance of all staff.
  • Meets with Director to go over all high balance accounts. Also runs weekly report of Billing WIP to assign responsibility of all unbilled accounts. Attends other meetings as required.
  • Monitors and investigates all inpatient and outpatient billed and unbilled receivable accounts for assigned area. Also monitors the follow-up of all billed and unbilled accounts, and ensures compliance with hospital collection policies, and accuracy of account information. Communicates with internal departments as necessary.
  • Monitors, implements and tracks all Medicaid applications.
  • Monitors the reconciliation of all manual charge postings into the patient accounts system. Interacts with departments that put data into patient accounting records through manual charge postings or medical data.
  • Coordinates with departments on all outpatient visits, and is responsible for the financial screening of inpatient and ambulatory surgery accounts.
  • Monitors the reconciliation and application of all patient account remittance processes.
  • Monitors the referral of self-pay accounts to collection agency.
  • Reviews all denials for proper procedures and corrective measures.
  • Monitors and adheres to all third party billing regulations. Interacts with these agencies to determine the effectiveness and accuracy of claim submission/processing in order to ensure all reimbursement forms and documentation are compliant.
  • Implements departmental policies, goals, objectives and procedures Evaluates productivity of staff and makes suggestions for changes in procedure and staffing to enhance the performance in this area.
  • Determines staffing requirements, interviews, hires and trains new employees. Ensures staff is instructed in proper customer service techniques.
  • Monitors the effectiveness and service performance of the collection unit by preparing daily, weekly and/or monthly status reports of collection activity. Keeps required statistics and records for the department, or other data as required.
  • Attends workshops and seminars as required.
  • Performs other related duties.


Qualifications

  • HS/GED. Bachelors degree preferred.
  • 5 years of experience in a Patient Accounts with 2-3 years experience in a supervisory position preferred. Ability to work in a Stratified Processing Environment desirable.


Compensation Statement

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for this role is $71,713.00 - $124,058.84 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, 386 - RTC Finance - MSH, Mount Sinai Hospital

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai's unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time - discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report's "Best Children's Hospitals" ranks Mount Sinai Kravis Children's Hospital among the country's best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek's "The World's Best Smart Hospitals" ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

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