Deployment Operations Associate
Apply NowCompany: Peregrine Technologies
Location: San Francisco, CA 94112
Description:
Backed by leading investors from Silicon Valley, Peregrine supports public safety agencies across the country - from Los Angeles to Louisville to Atlanta - empowering public servants to improve operations and make better decisions in the moments that matter. Today, our technology is used by customers to serve more than 30 million Americans. We're motivated to build technologies by partnering with our customers; we listen to their needs, learn from their experiences, and develop effective solutions to help them achieve transformational outcomes. Together, we're creating safer communities, protecting privacy and civil liberties, and helping everyone in America thrive.
We are a team of public service entrepreneurs who are passionate about solving hard problems. We trust and help each other, and love diving into challenges together. We believe empathy, curiosity, integrity, courage, and excellent execution are key to building impactful software. If mission-focused work is your north star, come build with us. We're just getting started.
The Role
As an early Deployment Operations team member at Peregrine, you will refine, scale, and automate the operational frameworks that keep our front-line implementation teams running smoothly-from resource planning to project tracking to knowledge management. Our Deployment Strategy team will be your core constituency, and the ultimate end-goal of the projects under your purview will be to uplift this team to deliver epic outcomes for our customers. To achieve this, you will regularly interface with other functions-like Business Development, Marketing, Product, and Engineering-to ensure our fast-growing organization has the infrastructure and visibility it needs to deliver for customers at scale.
This role is about taking established processes from 1 to 5+, infusing more automation and self-service, and proactively anticipating new operational challenges as we expand across multiple locations and product lines. If you love orchestrating complex, cross-functional workflows, resourcefully and gracefully problem-solving ambiguous challenges, creating order out of chaos, and enabling others to focus on high-impact mission-driven work, we'd love to meet you.
What You Will Do
Salary Range: $120,000 - $160,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are a team of public service entrepreneurs who are passionate about solving hard problems. We trust and help each other, and love diving into challenges together. We believe empathy, curiosity, integrity, courage, and excellent execution are key to building impactful software. If mission-focused work is your north star, come build with us. We're just getting started.
The Role
As an early Deployment Operations team member at Peregrine, you will refine, scale, and automate the operational frameworks that keep our front-line implementation teams running smoothly-from resource planning to project tracking to knowledge management. Our Deployment Strategy team will be your core constituency, and the ultimate end-goal of the projects under your purview will be to uplift this team to deliver epic outcomes for our customers. To achieve this, you will regularly interface with other functions-like Business Development, Marketing, Product, and Engineering-to ensure our fast-growing organization has the infrastructure and visibility it needs to deliver for customers at scale.
This role is about taking established processes from 1 to 5+, infusing more automation and self-service, and proactively anticipating new operational challenges as we expand across multiple locations and product lines. If you love orchestrating complex, cross-functional workflows, resourcefully and gracefully problem-solving ambiguous challenges, creating order out of chaos, and enabling others to focus on high-impact mission-driven work, we'd love to meet you.
What You Will Do
- Scale and systematize our operational frameworks ranging from enhancing existing resource-allocation methods to identifying high-leverage opportunities for automations across channels and tools
- Develop and maintain dashboards that offer real-time insights into project health, staffing needs, and technical integrations-ensuring leadership and stakeholders can make informed decisions quickly
- Organize and facilitate regular operational forums (e.g., regional performance reviews, cross-team syncs) owning action-oriented agendas, meeting outcomes, and follow-up activities
- Keep a pulse on new friction points as Peregrine scales geographically and across product offerings-proposing scalable solutions before they become bottlenecks
- 1-3+ years in management consulting or operations; experience in a high-growth or startup context strongly preferred
- Proficiency in Excel and Salesforce, with the ability to do light scripting
- Demonstrated ability to turn feedback and data into living process documentation or SOPs
- A bachelor's degree (or equivalent) in a related field (business, engineering, or similar) is preferred
- Located in San Francisco, California and willing/able to work in the office in a hybrid capacity
Salary Range: $120,000 - $160,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Peregrine Technologies is committed to creating an inclusive environment for all employees. We celebrate diversity and are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.