Manager Children's Services

Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

Provides leadership and support through the development and coordination of clinical services and programs for patients and families, managing team of Child Life Specialists. Serves as direct people manager of one or more teams within Children's Services and as a liaison to the institution for delivery of these services. Acts as a facilitator/coordinator/clinical supervisor of the staff functions within the team and acts as a point/resource person primarily within the team.

Shift: Monday - Friday

Essential Job Functions:

• Leads, directs and coordinates all aspects of one or more teams within Children's Services. Leads team in program enhancement, evaluation and development. Leads Lurie Children's and Family Services to develop and structure a welcoming, inclusive and developmentally appropriate environment that provides resources to assure clinical excellence for the children and families served.
• Directs and evaluates team-based QI initiatives. Institutes changes based on the outcomes of the evaluation of the QI process.
• Develops collaborative relationships with nursing, PFE, Family Services, donors, volunteers, and other internal and external stakeholders to provide an interdisciplinary approach to address the needs of patients and families.
• Participates in operational visioning and facilitates evidence-based delivery of appropriate clinical services. Plays an active role as key member in short- and long-term strategic planning for Children's Services and Family Services Division.
• Develops strategies to cultivate and maintain relationships with donors, affiliated groups and other program supporters. With director, acts as a liaison between hospital programs and donors and other internal and external stakeholders.
• Manages variance to daily operations. Collaborates with Director to creatively and strategically develop, implement and monitor a fiscally sound budget for capital and operational resources within Children's Services and Family Services.
• Demonstrates the authority to hire, separate, promote, demote, write and administer performance evaluations.
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Bachelor's or Master's degree in human growth & development, education, child life, recreation therapy, the expressive therapies or a related field. Knowledge of human development and family dynamics.
• Minimum of three (3) years of leadership or managerial experience in a relevant field. Prior experience in a healthcare setting strongly preferred.
• Ability to think proactively, act creatively, execute process improvement and effectively resolve conflict. Excellent communication, critical thinking and interpersonal skills including strong professional boundaries. Demonstrated ability to work as a part of multiple teams.
• Demonstrates leadership skills by assisting and encouraging the team to participate in identification of problems, formulation of action plans, and initiation of corrective measures and follow-up to make certain suitable action was taken.

Education
Bachelor's Degree (Required)

Pay Range
$83,200.00-$137,280.00 Salary

At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability
• Critical Illness, Accident and Hospital Indemnity coverage
• Tuition assistance
• Student loan servicing and support
• Adoption benefits
• Backup Childcare and Eldercare
• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
• Discount on services at Lurie Children's facilities
• Discount purchasing program

There's a Place for You with Us

At Lurie Children's we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints - recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.

Lurie Children's and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.

Support email: candidatesupport@luriechildrens.org