Windows Virtual Desktop

• Essential Responsibilities.
• Manage and maintain image standards such as templates and images for all end user devices and keep these standards updated with latest updates or upgrades.
• Create a unified and consistent experience across all devices.
• Develop new projects and drive automation to improve end user experiences
• Oversee desktop and laptop lifecycle management; choose refresh technology
• Guide desktop engineering standards
• Ensure PC images and configurations meet all security and compliance requirements
• Perform security vulnerability mitigation and monthly patching of operating systems and software
• Research and evaluate requests for new hardware or software, including rationalization against existing approved software
• Responsible for the management of systems and applications used to build, deploy, and update operating systems and software
• Formulate workflows enabling our users to best leverage our technology stack
• Participate with senior Information Technology staff in project planning for new application rollouts, evaluations, testing, and special projects related to software/hardware and support systems
• Plan, build, deploy and maintain cutting edge A/V solutions in conference areas, executive offices.
• Create documentation of best practices and standard operating procedures related to the administration and support of operating systems, hardware platforms, and software
• Provide support for issues escalated from Deskside Support Analysts
• Assist with training and mentoring Service Desk and Deskside Support Analysts
• Participate in Business Continuity/Disaster Recovery planning and testing
• Publishing hardware and software roadmaps that are aligned to business and technical needs.
• Responsible for maintaining software inventory and currency. Other duties as assigned.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.