Senior Product Owner, Discovery Team

Overview

We need an ambitious, curious leader to become a Senior Product Owner on the newly formed AAA Life Discovery Team to help drive the biggest change in the company's history.

The Opportunity

AAA Life has the unique ability to access tens of millions of existing AAA customers.

We have embarked on a mission to double in size - Becoming one of the largest providers in the US.

The Role

You will be joining a small, newly formed but highly visible Discovery Team to help uncover business needs and guide strategic solutions that drive impactful outcomes.

This is not a traditional Product Owner role - you will be partnering with business stakeholders and AAA Life leadership to understand their problems and define practical, technical solutions. You should be a scrappy self-starter with a willingness to jump in and get the job done under constraints.

You will spend as much time understanding "the what" as defining "the how." You will be facilitating many conversations with cross-functional stakeholders - understanding their problems and proposing achievable solutions.

And those problems you're tackling? They've been entrenched for years. You have the support to take them head-on - enabling the Company's biggest growth in its existence.

The Culture at AAA Life

We believe the job of an insurance company is to do good.

Our mission is to help our members during what is often the hardest times in their lives.

We pick up the phone to people who have lost loved ones and offer our genuine support.

That is why we will always put human connection at the heart of what we do - always being there to talk to our members person to person.

We believe the job of an insurance company is to pay out.

That is what insurance is for. Most of our members have real life policies - policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super rich with annuities and wealth management products.

AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.

The Next Phase

Our mission is to provide those services for as many people as we can. To achieve that we need to evolve.

We need to boldly embrace innovation and technology.

Your leadership will help us deliver on our mission together and achieve our transformation.

At AAA Life, empathy and progress go hand in hand, creating a culture where bright ideas flourish and meaningful impact grows. If you're drawn to an environment that values purpose as much as potential, we invite you to join us. Because here, being there for people isn't just a promise - it's our driving force.

Responsibilities

• Define and drive product strategy in alignment with company goals, ensuring long-term business impact.
• Provide mentorship to Product Owners, guiding best practices and fostering professional development.
• Collaborate with senior leadership and executive stakeholders to define key product priorities and long-term vision.
• Lead cross-functional alignment efforts, ensuring product initiatives support broader business objectives.
• Act as the primary liaison between business leaders, legal/compliance, and technology teams, ensuring seamless alignment of business needs with product development.
• Translate high-level business needs into actionable product roadmaps, balancing stakeholder demands with technical feasibility.
• Own the product portfolio strategy, ensuring prioritization aligns with market opportunities, business impact, and customer needs.
• Make high-level tradeoff decisions that balance strategic goals, resource constraints, and technical complexity.
• Develop KPIs and performance metrics to track product success, using insights to refine strategies and optimize outcomes.
• Collaborate with stakeholders to make sure there's understanding of the "why" of their needs and all parties understand any technical or legal/compliance guardrails.
• Develop the product strategy that supports the business's goals.
• Understand and develop business user stories ensuring synergy between stakeholders and agile product teams.
• Use quantitative and qualitative data to understand customer needs and drive decision making.
• Maintain and prioritize the team's backlog, maintaining alignment between business goals and team responsibilities.
• Help facilitate retrospectives and contribute to the continuous improvement of agile practices and processes within the team.

Qualifications

• 10+ years of work experience, with 5+ years as a product manager or product owner
• A track record of increasing responsibility in product management.
• Highly effective at building collaborative relationships across an organization.
• Experience developing and deploying features for a highly considered product or service.
• Experience at a high-growth startup, consulting, or within insurance or financial services is a plus.
• Strong understanding of agile principles and practices, with experience in managing backlogs, writing user stories, and facilitating sprints.
• Proficiency in agile tools and software (e.g., JIRA, Confluence). Familiarity with business analysis tools (e.g., Microsoft Excel, Visio) is advantageous.
• Strong analytical and problem-solving abilities, with a knack for identifying and resolving issues efficiently. Knowledge of SQL and Business Intelligence tools like PowerBI or Tableau preferred.
• Excellent verbal and written communication skills, capable of articulating complex concepts clearly to various audiences.
• Meticulous attention to detail with the tenacity to pursue complex problems.

What We Offer:

• A collaborative, energetic work environment where you can put your passion for people to work
• Medical, Dental, Vision, Life and Disability coverage available day one
• Pension Plan
• Performance-based incentive plan
• 401k available with a Company match
• Holidays and Paid Time Off
• AAA Basic Membership