Associate Director, Procurement User Experience

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Join an evolving agile, diverse and global function poised to deliver value beyond financials through category management, innovative problem-solving, data and analytics, risk management and supplier management. Our Procurement team is integral to driving AbbVie's business strategy, serving as trusted partners with leading capabilities and a customer of choice for our suppliers.

This new Procurement leader will play a strategic role in building a next-generation approach to Procurement as it transforms to become a trusted business partner and an enabler of key business strategy, along with customer of choice for suppliers. Now is the time to join a best-in-class Procurement organization shaping the future of value generation.

The Procurement User Experience Lead plays a pivotal role in ensuring that the Procurement Technology systems and services are intuitive, enjoyable, and effective for its users. The User Experience Lead will be responsible for spearheading the design and development of technology solutions that support the tools, dashboards, and modeling, ensuring meaningful insights throughout the procurement organization and increasing high adoption of Procurement tools across the organization. This role involves driving the insight delivery processes, collaborating with stakeholders to tailor tools to specific use cases, and establishing partnerships with Procurement Analytics and BTS (IT) teams.

Responsibilities

Strategize and Develop

• Lead the design and oversee the development of infrastructure and technology solutions that support tools, dashboards, and modeling to generate meaningful insights across the procurement organization.
• Drive the automation of insight delivery processes, ensuring efficiency and accuracy in data extraction, processing, and visualization, working in close collaboration with the Innovation and Automation team.
• Oversee collaboration with stakeholders across the organization to gather requirements and understand diverse user needs for meaningful insights, ensuring tools are tailored to specific use cases and there is high adoption of the Procurement tools across the organization.

Deploy

• Facilitate close partnership with Procurement Analytics and BTS teams to align technology solutions with overall procurement goals and organizational objectives.
• Design user training and support programs, monitoring new version releases and updates to ensure users can effectively leverage technical tools and insights for informed decision-making.

Sustain and Improve

• Lead processes to proactively enhance user experiences by understanding and addressing technology tool needs across the organization, ensuring accessibility and usability.
• Establish mechanisms for monitoring the performance and effectiveness of tools, gathering feedback, and implementing continuous improvements to enhance overall functionality and user satisfaction.
• Oversee continuous evolution of tools, dashboards, and modeling capabilities to stay ahead of technological advancements and meet the changing needs of procurement stakeholders.

Lead and Build

• Lead and guide analyst teams under the procurement technology and systems umbrella, fostering a culture of innovative problem solving and continuous improvement.
• Build and maintain the team's capabilities to effectively execute technology team strategy, ensuring team members possess the necessary skills and tools to excel in their roles.

Skills, Competencies

• Comprehensive procurement and domain expertise, driving strategic and informed procurement decisions across functional areas.
• Strong capabilities in internal stakeholder management and influence, enabling oversight of complex projects.
• Innovative problem-solving skills combined with a solution-oriented mindset, enabling creative approaches that challenge the status quo and clear communication at all organizational levels.
• Strategic thinking and accountability, assessing future business needs and owning analytical support.
• Exceptional cross-functional collaboration abilities, effectively navigating diverse team dynamics.
• Strong soft skills and emotional intelligence, facilitating empathetic interactions and effective dialogue.
• Impactful executive functioning abilities and autonomous work ethic, maintaining efficient performance in challenging situations and building consensus in decision-making.

#LI-AL1

Qualifications

• Bachelor's degree in Computer Science, Information Systems or other tech field. Master's degree is preferred.
• Minimum of 12 years of experience in procurement, technology, or related business or operations function.
• Experience leading cross-functional initiatives and managing senior internal business and functional leaders.
• Proven expertise in technology systems and product development in a procurement function.
• Experience developing capability roadmaps and driving execution towards organizational objectives.
• Strong analytical, problem-solving, and leadership skills.
• Knowledge of the pharmaceutical industry is preferred.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html