Director-Quality Resources
Apply NowCompany: Samaritan Health Services
Location: Lebanon, OR 97355
Description:
- JOB SUMMARY/PURPOSE
- Oversees the Quality Management System program for assigned hospital, in alignment with the SHS Quality and Patient Safety Management System policy and SHS metric dashboard. Through HRO principles, guides and advises departmental quality/process improvement activities as directed by system Quality and Safety priorities. Oversees the infection prevention program and coordinates onsite/virtual regulatory surveys as directed by the Chief Quality Officer. Works collaboratively with Patient Safety and Clinical Risk, Patient Experience, Quality Outcomes and Reporting, Risk Management, Infection Prevention, Utilization Review and Compliance. Leads the quality team in translating data insights into performance improvement opportunities to improve overall quality of care in alignment with the SHS metric priorities and domains.
- DEPARTMENT DESCRIPTION
- The site Quality Improvement team directs and advises hospital stakeholders on priority projects, in alignment with system priorities, to assess and improve the quality of patient care. The team supports the system quality and patient safety management system policy and directs efforts through the HRO principles and evidence-based quality methodologies.
- EXPERIENCE/EDUCATION/QUALIFICATIONS
- Bachelor's Degree in a health care related field or process engineering required. Master's degree preferred.
- Five (5) years progressive health care and/or process improvement experience required.
- Three (3) years leadership experience required.
- One (1) of the following required:
- Current unencumbered Oregon licensure and/or applicable certification/registration as an RN, Pharmacist, Medical Technologist or Imaging Professional.
- RHIA certification through the AHIMA.
- Two (2) years process/industrial engineering experience.
- Direct experience in application of quality improvement methodologies required.
- Experience and/or training in clinical information systems, word processing, data visualization and spreadsheets. (i.e. Visio, Powerpoint, Excel) required.
- Certified Professional in Healthcare Quality (CPHQ) preferred.
- KNOWLEDGE/SKILLS/ABILITIES
- Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
- Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
- Critical thinking - Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
- Communication and team building - Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
- PHYSICAL DEMANDS
- Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
SIT
CARRY 2-handed, 0 - 20 pounds
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified
- Rarely