Director, People Technology, Data & Analytics

Your career starts now. We're looking for the next generation of health care leaders.

At AmeriHealth Caritas, we're passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we'd like to hear from you.

Headquartered in Newtown Square, PA, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Note: This role is required to be onsite three times per week in our Newtown Square, PA office.

Responsibilities:

The Director, People Technology, Data, and Analytics will lead the organizations efforts to transform HR technology at AmeriHealth Caritas. In this role, you will be responsible for leading the strategic and operational management of the organization's HR technology systems, ensuring data accuracy, process efficiency, and alignment with HR and business goals. This role is responsible for leading the HRIS team, managing system configurations, and collaborating with IT, vendors, and HR leadership to enhance system functionality and user experience. The role serves as the primary point of contact for HRIS strategy, project execution, and team performance.

• Team Leadership: Manage and mentor the HRIS team, ensuring alignment with organizational priorities and fostering a culture of collaboration and accountability.
• Technology Transformation: Lead and manage HR tech transformation at AmeriHealth caritas. This includes leading change management initiatives for system implementations and updates, feature rollouts, and process improvements, ensuring user adoption through training and communication.
• Strategic HRIS Planning: Develop and execute the HRIS strategy, ensuring alignment with HR goals and organizational needs. Partners with HR leaders and key business stakeholders to solution for business needs.
• System Oversight: Oversee the administration, configuration, and optimization of our current HR systems, including PeopleSoft, SuccessFactors, Taleo, and Cornerstone.
• Data Integrity and Analytics: Ensure data accuracy and consistency across systems, build advanced analytic capabilities, and deliver actionable insights to HR leadership and the business.
• Vendor and IT Collaboration: Manage vendor relationships, including SLAs, and coordinate with IT to resolve technical issues and implement system updates.
• Compliance and Governance: Establish and enforce HRIS governance policies, ensuring compliance with regulatory standards and data security protocols.
• Change Management: Lead change management initiatives for system implementations and updates, feature rollouts, and process improvements, ensuring user adoption through training and communication.
• Project Management: Oversee HRIS projects, including system implementations, enhancements, and integrations, ensuring timely and successful delivery.

Education & Experience:

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field. Master's degree preferred.
• Minimum of 10-15 years of HRIS experience, with at least 8 years in a leadership role. Experience leading a large scale HCM implementation is required.
• Proficiency in HRIS platforms, data analytics tools (e.g., Tableau, Power BI), and project management tools.
• Preferred certifications include HRIP, PMP, or SHRM-CP/SHRM-SCP.

Key Competencies:

• Strategic Thinking: Ability to align HRIS initiatives with long-term business and HR goals.
• Leadership and Team Management: Strong leadership skills to motivate, mentor, and develop a high-performing HRIS team.
• Technical Expertise: In-depth knowledge of HRIS systems, data management, and reporting tools to drive operational excellence.
• Project and Change Management: Proficiency in managing complex projects and leading change management initiatives to ensure smooth transitions and system adoption.
• Communication and Collaboration: Exceptional ability to engage with cross-functional stakeholders, translate technical concepts, and foster partnerships across teams.

Performance Expectations

• Maintain 99% accuracy across all HR Systems.
• Deliver HRIS projects on time and within budget.
• Achieve a 95% satisfaction rate in system usability and end-user support surveys.
• Reduce system downtime or errors by coordinating proactive maintenance and updates with IT and vendors.

Diversity, Equity, and Inclusion

At Amerihealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

We keep our associates happy so they can focus on keeping our members healthy.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.