Senior Producer - Harry Potter Puzzles and Spells
Apply NowCompany: Zynga
Location: Austin, TX 78745
Description:
Level Up Your Career with Zynga!
At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition.
From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille, Words With Friends, Zynga Poker, Game of Thrones Slots Casino, Wizard of Oz Slots, Hit it Rich! Slots, Wonka Slots, Top Eleven, Toon Blast, Empires & Puzzles, Merge Dragons!, CSR Racing, Harry Potter: Puzzles & Spells, Match Factory, and Color Block Jam-plus many more!
Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation-and where you can take your career to the next level.
Join us and be part of the play!
Position Overview
Zynga, a global leader in social games, is currently seeking a full-time Senior Producer to support our Live Operations. We are looking for a passionate producer to manage scheduling and coordinate the release processes on Harry Potter Puzzles and Spells. Qualified individuals are organized, with excellent interpersonal skills, and have a consistent track record in management of both internal team members and external outsourcing partners.
This Senior Producer owns communication between their team, production and leads, creating and maintaining task lists and scheduling information. An essential part of this role is to maintain and control our daily live operations. This role will direct the work of the Release team, technical pod, customer service and VIP teams in order to ensure timely delivery of new content and clients that are delivered at a high quality against a strict release schedule.
Main Responsibilities
Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site
We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.
Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).
At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times-connecting players in 175+ countries through fun, strategy, and a little friendly competition.
From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille, Words With Friends, Zynga Poker, Game of Thrones Slots Casino, Wizard of Oz Slots, Hit it Rich! Slots, Wonka Slots, Top Eleven, Toon Blast, Empires & Puzzles, Merge Dragons!, CSR Racing, Harry Potter: Puzzles & Spells, Match Factory, and Color Block Jam-plus many more!
Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation-and where you can take your career to the next level.
Join us and be part of the play!
Position Overview
Zynga, a global leader in social games, is currently seeking a full-time Senior Producer to support our Live Operations. We are looking for a passionate producer to manage scheduling and coordinate the release processes on Harry Potter Puzzles and Spells. Qualified individuals are organized, with excellent interpersonal skills, and have a consistent track record in management of both internal team members and external outsourcing partners.
This Senior Producer owns communication between their team, production and leads, creating and maintaining task lists and scheduling information. An essential part of this role is to maintain and control our daily live operations. This role will direct the work of the Release team, technical pod, customer service and VIP teams in order to ensure timely delivery of new content and clients that are delivered at a high quality against a strict release schedule.
Main Responsibilities
- Owns entire release process. This includes release capacity, triaging tickets, submissions, release checklist, including both full releases and ownership of our DLC process.
- Constant analysis and communication regarding entire release status including communicating risks and making recommendations to ensure releases stay on schedule.
- Owns entire LiveOps process from meetings, triaging tickets, followup, and communication with various partner teams including VIP, CS, and Community
- Strong technical skills such as build processes and platform constraints (iOS, Android, etc.) to live ops infrastructure and data analytics.
- Advocate for player concerns and issues. Ensure live issues are turned into tickets and triaged appropriately.
- Proactively identifies risks to meeting key dates including licensor submission and release schedules, ensuring appropriate steps are taken to mitigate risks.
- Foster and maintain a positive culture and work environment.
- Serves as an internal game critic, and champion of quality while advocating for the player
- 5+ years production experience with one or more complete development cycles in a production role
- Proven experience as a Producer within Live Operations and rapid game development production. Must have shipped at least one game and/or been involved with one project through a complete development cycle.
- Outstanding organization, communication and leadership skills.
- Experience with Scrum/Agile/Waterfall development.
- Experience leading highly engaged multidisciplinary teams
- Must be a self-motivated detail oriented problem solver with a strong desire to contribute in a uniquely creative environment.
- Previous experience in mobile or live games is highly desired.
- Any level of experience with licensed titles is a plus.
Zynga offers a world-class benefits package that helps support and balance the needs of our teams. To find out more about our benefits, visit the Zynga Benefits site
We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic - not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.
As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at accommodationrequest@zynga.com to request any accommodations or for support related to your application for an open position.
Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain).