Assistant to the Director

Salary: $94,700.58 - $144,524.90 Annually
Location : 78205, TX
Job Type: 4A Full-Time
Job Number: 2025-01031
Department: Department of Human Services
Opening Date: 04/17/2025
Closing Date: 4/20/2025 11:59 PM Central
Grant Funded: No
FLSA Status: Exempt

Job Summary

Under administrative direction, is responsible for supervising, coordinating, and overseeing administrative support operations for the Director's Office of highly complex departments. Interprets, formulates, and implements policies and procedures; serves as a liaison between the Director's office and other departments. Working conditions are in an office environment. Exercises direct supervision over assigned staff.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
City Tower, 100 W. Houston Street San Antonio, Texas 78205

Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday; occasional evenings and weekends.
Essential Job Functions

• Directs, manages, and oversees administrative operations for the Director's Office, including interpreting, formulating, and implementing policies and procedures.
• Plans, prioritizes, assigns, supervises, and reviews the work of administrative staff responsible for providing professional, technical, and clerical support within the Director's office.
• Recommends and assists in the implementation of goals and objectives; establishes schedules and methods for providing effective services.
• Participates in the selection of professional, technical and clerical staff; provides or coordinates staff training; works with employees to correct deficiencies; implements disciplinary procedures.
• Writes and edits communications materials for the Department Director, including speeches, scripts, talking points, and formal correspondence; and independently composes reports and memoranda for the Director using office equipment.
• Oversees and directs personnel administration including payroll, compensation, training, personnel requisition, and disciplinary actions.
• Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COSA policies, procedures, and guidelines.
• Manages the flow of information in the Director's Office.
• Prepares the Department Director for presentations, speeches, and official appearances.
• Participates in the development and administration of the departmental budget; directs and coordinates budget monitoring system; provides policy direction and operating procedures regarding expenditures.
• Ensures alignment with Director's organizational goals and agenda.
• Assists in assessing situations and gathering information to present for Director's decisions.
• Assists in aligning opinions and recommendations presented to Director for effective outcomes.
• Serves as liaison between the Department Director, other City departments, City Manager's office, City Council representative and outside agencies; negotiates and resolves significant issues.
• Assists in the support of a variety of boards and commissions, serving as departmental representative on special projects, committees, and task forces as assigned.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Five (5) years of increasingly responsible government experience, including two (2) years of direct supervising experience.
• Any applicant selected for this position must have a background check completed with results satisfactory to the City of San Antonio and successfully complete the City of San Antonio's Cash-Handling Certification Training.

Preferred Qualifications

• Valid Class "C" Texas Driver's License OR valid driver's license from another state with the ability to obtain a valid Texas Driver's License within 30 days of becoming a Texas resident.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of principles of supervision, training, and performance evaluation.
• Knowledge of principles, practices, rules, and regulations of personnel administration and payroll procedures.
• Knowledge of procedures, methods, and techniques of budget preparation and administration.
• Knowledge of pertinent Federal, State, and local laws, codes and regulations.
• Skill in utilizing a personal computer and associated software programs.
• Ability to supervise, organize, and review the work of professional, technical, and clerical personnel.
• Ability to interpret, explain, and apply City and department policies and procedures.
• Ability to understand departmental operations, services, and activities.
• Ability to prepare clear and concise reports.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public.
• Ability to perform all the physical requirements of the position with or without accommodations.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

What best describes your highest level of education?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05

How many years of increasingly responsible government experience do you have?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +

06

How many years of direct supervising experience do you have?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

07

Do you have a valid Driver's License?

• Yes
• No

08

How many years of experience do you have providing executive level support?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

09

How many years of experience do you have developing and implementing social service policies and programs?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

10

How many years of experience do you have in program and budget development?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

11

Please select any of the following items in which you have at least 5 years of experience:

• Analyzing data
• Developing and managing a budget
• Preparing and providing presentations
• Program Planning
• Project Implementation
• Project Management
• Research
• None of the above

12

Please rate your level of expertise with Microsoft Word:

• Limited Experience
• Intermediate Experience (requires little or no assistance)
• Advanced Experience (subject matter expert - able to teach others)
• No Experience

13

Please rate your level of expertise with Microsoft Excel:

• Limited Experience
• Intermediate Experience (requires little or no assistance)
• Advanced Experience (subject matter expert - able to teach others)
• No Experience

14

Please rate your level of expertise with PowerPoint.

• Limited Experience
• Intermediate Experience (requires little or no assistance)
• Advanced Experience (subject matter expert - able to teach others)
• No Experience

15

Describe your experience in analysis, planning, policy implementation, and program development. If you do not have experience, answer "n/a".
16

Describe your experience in utilizing data management systems to understand, manage, and track data. If you do not have experience, answer "n/a".
17

Describe your supervisory philosophy. Provide examples of how you motivate staff and develop an environment of cooperation and professional growth for your team.
18

Please share with us an example of when you effectively coordinated a team of individuals for whom you did not supervise to achieve a project goal.
19

Describe your experience and proficiency with developing PowerPoint presentations.
20

I UNDERSTAND that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

• Yes
• No

21

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question