Human Resources Service Integrator - Worklife (Associate or Experienced)
Apply NowCompany: Boeing
Location: Long Beach, CA 90805
Description:
Human Resources Service Integrator - Worklife (Associate or Experienced)
Company:
The Boeing Company
The Boeing Company's Human Resources (HR) organization is seeking a dedicated Human Resources Service Integrator to join our Worklife team. Our team is open to a broad range of experience levels including Associate and Experienced Level specialists to find the best fit for this position.
This role can be based in Tukwila, WA; Auburn, WA; North Charleston, SC; Everett, WA; Mesa, AZ; Huntington Beach, CA; Long Beach, CA; Seal Beach, CA; Oklahoma City, OK; San Antonio, TX; Chicago, IL; Huntsville, AL; Titusville, FL; Jacksonville, FL; Arlington, VA; Ridley Park, PA or Hazelwood, MO.
This role provides global support to employees and HR partners by facilitating the timely and effective resolution of a broad range of HR inquiries, primarily through the Worklife and ServiceNow platforms. This is an opportunity to support the HR function's objective to provide world class HR service. We welcome applications from both associate and experienced professionals. The ideal candidate will possess strong problem-solving skills, a customer-centric mindset, and the ability to handle complex issues with sensitivity and professionalism. They will also have strong analytical and problem-solving skills with keen attention to detail, and excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Position Responsibilities:
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
Basic Qualifications (Required Skills/Experience):
Preferred Qualifications (Desired Skills/Experience):
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Associate (Level 2): $60,350 - $93,150
Summary pay range Experienced (Level 3): $73,950 - $116,150
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This is not an Export Control position.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
Right to Work Statement
Company:
The Boeing Company
The Boeing Company's Human Resources (HR) organization is seeking a dedicated Human Resources Service Integrator to join our Worklife team. Our team is open to a broad range of experience levels including Associate and Experienced Level specialists to find the best fit for this position.
This role can be based in Tukwila, WA; Auburn, WA; North Charleston, SC; Everett, WA; Mesa, AZ; Huntington Beach, CA; Long Beach, CA; Seal Beach, CA; Oklahoma City, OK; San Antonio, TX; Chicago, IL; Huntsville, AL; Titusville, FL; Jacksonville, FL; Arlington, VA; Ridley Park, PA or Hazelwood, MO.
This role provides global support to employees and HR partners by facilitating the timely and effective resolution of a broad range of HR inquiries, primarily through the Worklife and ServiceNow platforms. This is an opportunity to support the HR function's objective to provide world class HR service. We welcome applications from both associate and experienced professionals. The ideal candidate will possess strong problem-solving skills, a customer-centric mindset, and the ability to handle complex issues with sensitivity and professionalism. They will also have strong analytical and problem-solving skills with keen attention to detail, and excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Position Responsibilities:
- Utilize Worklife and ServiceNow platforms to manage and resolve employee inquiries and issues effectively
- Serve as the primary escalation point for HR partners and leaders on complex issues ensuring timely and accurate resolution to employees
- Determine when high touch interaction with employees is needed for resolution and closure
- Collaborate with cross-functional teams including vendors to identify and implement process improvements that enhance service delivery
- Provide guidance to HR partners and employees on navigating the Worklife and ServiceNow platforms to facilitate issue resolution
- Maintain up-to-date knowledge of HR policies, procedures, and best practices to provide accurate support
- Foster a positive and supportive environment for employees, ensuring their concerns are addressed with sensitivity and care
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
Basic Qualifications (Required Skills/Experience):
- 1+ years of experience do you have in a customer service role
- 1+ years of experience in developing and/or contributing to processes, policies, and procedures
- 1+ years of experience advising leaders and employees on sensitive and challenging topics that could be uncomfortable
- 3+ years of experience working with Microsoft Office including Outlook, Excel, Word, PowerPoint, SharePoint
Preferred Qualifications (Desired Skills/Experience):
- 3+ years of related work experience or an equivalent combination of education and experience
- 1+ years of experience in HR service delivery
- Experience with Worklife and ServiceNow platforms
- Experience with Workday
- Experience handling sensitive situations with discretion and professionalism
- Experience managing multiple priorities in a fast-paced environment
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Associate (Level 2): $60,350 - $93,150
Summary pay range Experienced (Level 3): $73,950 - $116,150
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This is not an Export Control position.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
- E-Verify (English)
- E-Verify (Spanish)
Right to Work Statement
- Right to Work (English)
- Right to Work (Spanish)