Learning Facilitator/Instructor, Clinical Informatics - BC Cancer - Vancouver

Learning Facilitator/Instructor, Clinical Informatics

BC Cancer

Vancouver, BC

The Learning Facilitator/Instructor, Clinical Informatics provides education and instruction including individual and group learning opportunities in support of the implementation and adoption of clinical information systems (CIS). The role adapts, implements and evaluates education programs and resources using specialized theory and knowledge of generalized and specialized clinical or non-clinical practice as applicable, as well as teaching and learning principles and processes. The Learning Facilitator/Instructor consults, confers and collaborates with educators and clinical / non-clinical program and team members in promotion of continuous quality improvement, resolution of education issues and coordination of activities required for progressive educational and clinical practice programs. The role takes corrective action with respect to individual and group learning needs, escalates issues as necessary and communicates progress with team and Manager.

What you'll do

• Utilize educational/curriculum theory and knowledge to deliver and evaluate education programs for clinicians and staff.
• Provide direct clinical instruction to new and existing staff as required and facilitates learning by role modeling clinical information system and clinical workflow skills and practices to learners in a classroom or at designated workstation, promoting skill development.
• Support students, preceptors/preceptees, peer mentors/mentees and clinical programs using teaching and learning principles and a program planning and evaluation process to meet the identified educational needs of learners.
• Assess individual and group learning needs, in collaboration with peer mentors, Professional Practice and Education leaders, and/or other internal clinical program subject matter experts as applicable, by observing activities, discussing clinical information system use, issues and implications. May analyze data such as staff competency assessments and growth plans, practice changes and quality improvement indicators, to determine specific educational requirements to support learner competency and skill development using the new clinical information system.
• Develop, review, and modify learning resources and educational reference documents for team members and/or staff/providers by using established educational standards, and ensuring content reflects the most up-to-date, peer reviewed, evidence-based best practice. Strive to match content and delivery method. Provide feedback to other developers to ensure resources are current, relevant, cost effective and coordinated.
• Utilize a variety of teaching/learning strategies to support education and instruction activities with individuals and groups including facilitating groups, coaching, mentoring, conducting formal/informal presentations and demonstrations, coordinating introduction of new skills/procedures, arranging and providing in-service sessions and using educational technology and self-directed learning methods to implement planned programs. Facilitate scheduling of education sessions by collaborating with staff and/or learning team members to determine times, frequency and duration to ensure effective use of resources; maintain records and identify/schedule team member attendance at update sessions.
• Participate in the evaluation of the effectiveness of clinical information system education programs, activities and resources by analyzing learning outcomes using program/resource evaluation, learner behaviours, utilization statistics and reviewing feedback to determine opportunities for quality improvement.
• Participate in quality improvement and risk management activities by evaluating effect of changes in clinician, provider, and staff practice, generating recommendations for alternative approaches, following up with the Manager on incident reports raised in class, and recommending changes to selected policies, procedures or protocols; drafts new and/or revised procedures, standards and criteria for the CIS Learning program in conjunction with the interdisciplinary team. Initiate strategies to improve staff/provider learning using principles of continuous quality improvement to promote delivery of high quality educational services.

What you bring

Qualifications:

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses & Midwives (BCCNM) OR current practicing registration as a Registered Psychiatric Nurse with the BCCNM for relevant mental health positions.
• Three (3) years' recent, related teaching experience and/or group facilitation relevant to the clinical area or an equivalent combination of education, training and experience.
• Valid BC Driver's License as local area travel requires the use of a personal vehicle.
• Travel outside of existing geographic area and/or overnight travel may be required, and will be compensated in accordance with applicable collective agreement language.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within healthcare settings. This involves recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, BC Human Rights Code, Anti-racism Data Act and how they intersect across the health care system.

You have:

• Knowledge of organization's policies, procedures and standards of care.
• Demonstrated ability to teach, demonstrate, facilitate, engage and lead in a classroom setting.
• Demonstrated adult education delivery experience.
• Demonstrated experience with learner assessment and providing feedback.
• Demonstrated ability to promote a creative learning environment.
• Strong computer literacy and proficiency with current computer applications and equipment as well as ability to effectively use a computerized client care information system.
• Demonstrates a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

Core Competencies:

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until August 10, 2026)

Wage: $49.20- $67.08 per hour.

Location: 750 West Broadway, Vancouver, BC V5Z 1K1

Applications will be accepted until position is filled.

Hours of Work: Monday-Friday; 0800-1600

Requisition Number: 182615E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Create equity - Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Mtis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on April 20, 2025, and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.