Lead Digital Product Manager

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it! Wells Fargo ranked in the top three on the 2024 LinkedIn Top Companies List of best workplaces "to grow your career" in the U.S.

About this role:

Wells Fargo is seeking a Lead Digital Product Manager supporting and owning product solutions through the product life cycle. This will be from conception to strategy, go-to market onto to launch, post launch and then to monitoring and ongoing maintenance. This will consist of the entire lifecycle.

Learn more about the career areas and lines of business at wellsfargojobs.com.

In this role, you will:

• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer
• Oversee overall product management and strategic focus for the most technical, complex and diverse payment products and services
• Deliver solutions that are long-term, large scale, and require consideration of market dynamics, trends, regulatory impact, and risk management
• Provide support in executing the product owner and overall team's vision, direction and expertise to leadership on implementing innovative and significant business solutions that are strategically focused for diverse product lines
• Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships
• Engage with Sales Segment Leaders, Clients, and other stakeholders to understand customer/prospects needs
• Understand the competitive landscape, emerging capabilities, existing pain points, etc. to inform the strategy
• Engage with leaders, stakeholders, subject matter experts, product owners, vendors, project managers and delivery team companywide
• Develop and maintain strategic product roadmaps
• Work closely with Sales Support/Marketing to develop go-to-market strategy and ongoing client communication
• Provide product expertise on client calls and partner calls as needed to represent our capabilities and/or understand client needs

Required Qualifications:

• 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results
• Use of agile tools such as Jira and Confluence
• 5+ years of Merchant Services experience
• Extensive experience in the payments space such as POS terminals, payment gateways, tokenization solutions, virtual terminals, B2B payments, integration tools, middleware or other CP/CNP payment related solutions or value-added services
• Relevant payments experience ideally at an acquirer, merchant service provider, gateway, or point-of-sale company
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Experience in using Jira and Confluence to track, prioritize and deliver initiatives
• Ability to remain focused on value driven initiatives and ability to say no to less value requests
• Excellent verbal, written, collaborative, and interpersonal communication skills with proficiency in building presentations and communications, with ability to simplify complex problems, design, or build strategy
• Demonstrated track record of working effectively in a team environment, across all organizational levels, and building superior partnerships with a broad set of partners with other business and functional areas
• Strong project management and research skills
• Ability to provide leadership by coaching, training, collaboration, and mentoring

Job Expectations:

• Willingness to work on-site at stated location on the job opening
• This position offers a hybrid work schedule
• Ability to travel up to 10% of time

Location:

• 550 S. Tryon Street Charlotte NC 28262
• 1150 West Washington Tempe, AZ 85288
• 1100 Abernathy Road, Atlanta, GA 30328
• 250 E John Carpenter Fwy, Irving, TX 75062

Required location(s) listed above. Relocation assistance is not available for this position. This position is not eligible for Visa sponsorship.

Job posting may come down early due to volume of applicants.

Posting End Date:

22 Apr 2025
*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.