Senior Manager - Employee Relations

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Senior Manager - Employee Relations with Hines, you will be responsible for partnering with the entire Employee Relations (ER) Department, overseeing and executing the day-to-day administration of performance management activities, related HR policies, providing coaching and guidance to managers, measuring employee satisfaction, and partnering with leadership and HR to develop and implement related programs. Additionally, the Senior Manager - Employee Relations will participate in negotiating union labor agreements and associated disputes. Responsibilities include, but are not limited to:

• Build relationships with all employees to foster a more open and communicative environment and provide support to all employees.
• Partners with various functions within Human Resources (i.e., Learning and Development, Compensation, HRIS/Payroll, Diversity, Equity & Inclusion) to execute business-specific HR strategies.
• Foster a collaborative and inclusive team environment, encouraging open communication and teamwork with direct report(s) through regular one-on-one meetings, career development plans, and constructive feedback.
• Serves as a subject matter expert and provides coaching and guidance to management.
• Provides counsel and direction that promotes consistent and fair administration of employee corrective and disciplinary actions throughout the employment lifecycle.
• Supports learning initiatives, including content development, material preparation, and/or facilitation of training on relevant subject matter (i.e., performance management, workplace harassment, etc.).
• Drafts, reviews, and updates ER- and HR-related policies, procedures, and other employee communications, and makes suggestions for process improvements when needed.
• Designs, plans, and implements Employee Relations programs, surveys, and other measures to promote and enhance employee satisfaction.
• Provides expertise on eligibility requirements under the Hines severance policy and acts as a good steward of Hines' severance fund. Drafts agreements and executes necessary steps to ensure timely payment.
• Conducts internal investigations, as appropriate, involving workplace conflicts or allegations of policy violations; works to ensure issues are properly identified, reported, investigated, and resolved. Partners with legal counsel to prepare for necessary mediations, arbitration, and production of documents for legal proceedings.
• Assists with internal ad hoc reporting with respect to employment trends and demographics.
• Stays abreast of employment terms governing the employees and managers they support (i.e., Union Collective Bargaining Agreements, company policies, and unique requirements of major clients such as Morgan Stanley).
• Stays abreast of new developments, current legal trends and new or changed state and federal laws and regulations impacting employees.

Qualifications

Minimum Requirements include:

• Bachelor's degree in Human Resources, Business or related field required from an accredited institution.
• Ten or more years' experience providing Human Resources Generalist support in a professional environment.
• Multi-state and international employer experience is strongly preferred.
• Working in a unionized environment is preferred.
• Working knowledge of employment law.
• Strong problem-solving and conflict resolution skills.
• Extensive experience in conducting investigations and managing complex employee relations cases.
• Ability to use good judgment and handle sensitive and confidential information.
• Analyzes and interpret various types of data to draw conclusions and solve problems.
• Exercises a strong customer service orientation, sense of urgency, ability to anticipate internal and external customer needs and acts accordingly.
• Excellent organizational and multi-tasking skills. Ability to establish priorities and manage deadlines in a fast-paced environment.
• Takes initiative and follows through to completion on all areas of responsibility.
• Strong attention to detail and ability to demonstrate high performance standards.
• Demonstrates extensive knowledge of Microsoft Office, particularly PowerPoint and Excel.
• Composes business letters, reports, using proper format, punctuation, grammar, diction, and style.
• Work indoors approximately 100% of the time.
• Operate a computer, phone system, and general office equipment.
• Ability to lift files, records, and computer paper (approximately 5-10lbs).
• Work over 40 hours per week as business needs deem appropriate.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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