Staff Sales Operations Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Sales Operations Specialist will support the Virtual Sales and Clinical Account teams by acting as a liaison and an advocate between cross-functional teams, internal support partners, and Sales Leadership. This role collaborates with partners in Marketing, Sales Training, Clinical Education, and Sales Operations to implement regular training and development programs and support direction provided by Sales Leadership. The Specialist will work closely with DBMs to recommend content specifically for ADARs and CAMs as well as identify and advocate for needs of these individuals. This dynamic and fast-paced role requires strong adaptability skills and a passion for supporting, motivating, and fostering a positive team culture. Note: This role does not include coaching of employees and does not have direct reports.

Where you come in:

• You will serve as a liaison among sales managers, sales training, sales operations, HR, marketing, and other cross-functional departments.
• You will Identify and resolve operational obstacles to support the success of the ADAR and CAM teams.
• You will collaborate with Sales Training and Marketing to develop training models, research and test new methods, and create a continuous learning loop.
• You will collect and consolidate feedback from CAM and ADAR teams to build a more productive and connected team environment.
• You will encourage and build an open-communication environment to share learnings and best practices.
• Partnering with DBMs you will identify training needs and coordinate ongoing learning sessions.
• Partnering with leadership to provide insights into ADAR and CAM needs, opportunities, and successes.
• You will coordinate weekly or bi-monthly virtual meetings for ADAR and CAM teams to focus on continuous improvement, celebrate small wins, gather feedback, and facilitate learning.

What makes you successful:

• You have 8+ years of experience in Sales, Inside Sales, Customer Service, or an equivalent role with a proven track record of success in a mentorship capacity. Typically requires a bachelor's degree.
• You bring demonstrated success in exceeding KPIs and sales goals in customer service or sales roles.
• You have strong organizational and coordination skills with the ability to effectively train and develop others.
• You are an excellent communicator and thrive in a collaborative environment.
• You have a high level of business acumen, professionalism, and sound judgment.
• You can recognize and communicate concerns to management.
• You bring a strong work ethic, team-player mentality, and ability to perform outstanding work from home.
• You bring exceptional administrative and organizational skills.

What you'll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 5-15%

Experience and Education Requirements:

• Typically requires a Bachelor's degree and a minimum of 8-12 years of related experience.
• At this level a graduate degree may be desirable with 4 years of related experience.

Remote Workplace: Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km). If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available. Ask about our Flex workplace option.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom's AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.

View the OFCCP's Pay Transparency Non Discrimination Provision at this link.

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

Salary:
$116,600.00 - $194,400.00