VP Operations

VP Operations
Full-Time Position
Quorum Health Corporate Office - Brentwood, Tennessee

General Summary

Supports QHC's approach to growth and efficiency management by providing expert operations advisory and consultative services across Hospital Based specialties. Works effectively in a matrixed organization with emphasis on collaboration with Corporate and facility team members. Assists in engagement oversight, planning, and execution for contract assessments, negotiations, and Request for Proposals (RFPs) and Request for Information (RFIs). Assesses staffing and coverage models for QHC facilities and manages contract negotiations with vendor partners and ensures Professional Services Agreements (PSAs) are consistent with company standards. Supports development of company-wide initiatives and assessments that serve to mitigate expense pressures and enhance operational excellence. Communicates, as requested, HBP service line updates with facility executives. Ensures all internal approvals are achieved prior to contract execution (e.g. FMV, business case approval, etc.). Participates in the development, monitoring, reporting, and improvement of activities and company initiatives and guidelines. Fosters and maintains collaborative relationships with employees, hospitals, and stakeholders related to growth and efficiency initiatives. Assists in other operational activities needed outside of HBP services.

Duties and Responsibilities:

• Assists the COO in developing long range goals to assist the organization in the successful realization of the organizations vision
• Assists in the creation of a physician friendly culture that will attract leading physicians
• Assists third party stakeholders and QHC and facility executives with quality, operational, efficiency, and financial issues that arise related to their HBP contracts
• Reviews and negotiates hospital-based subsidy requests to ensure cost effectiveness and financial viability of the program while meeting the service needs of our facilities
• Assists in evaluation of HBP employment strategies including cost and staffing models
• Facilitates HBP MOR process with third party stakeholders and facility executives
• Assesses staffing models for appropriateness and potential operational inefficiencies as part of hospital-based subsidy review and negotiation
• Develops complex single and multi-specialty RFPs and completes comparative analysis of RFP responses in a timely and accurate manner
• Facilitates on-site RFP vendor presentations in coordination with facility leadership and advises facility leaders throughout the RFP process
• Evaluates third party vendor partners' financial performance to budget and prior period trends and understands causes of variances
• Ensures our vendor partners' operations team has a smooth implementation of new program start-ups, when changing service providers
• Serves as liaison between facilities, internal operations counsel, and valuation firms during the FMV process
• Works with contract creators and internal operations counsel to draft and implement financial agreements related to the coverage provided
• Completes confidential due diligence of hospital-based contracts when QHC is considering acquiring a new facility
• Demonstrates executive presence and is comfortable presenting to QHC executives at various levels within the organization
• Stays current of hospital-based industry trends, including relevant legal and compliance matter
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit operations reports to the COO in all matters of importance
• Manage relationships with partners/vendors

Knowledge, Skills and Abilities:

• Understanding of business functions such as Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• Knowledge of hospital-based physician services
• Knowledge of multidisciplinary team development

Work Experience, Education and Certifications:

• Master's or above Degree in Business, Healthcare Administration, Law, Nursing, or other applicable field is required
• Minimum of seven to ten years' experience in hospital operations, healthcare practice operations, Hospital Based physician services, and/or healthcare consulting
• Effective working knowledge of healthcare systems management, hospital management, and healthcare financial management
• Working knowledge of Microsoft Office suite including Excel, PowerPoint, and Word
• FACHE preferred

Travel Requirements:

• Lives in the Brentwood TN area or willing to travel to the corporate office as needed
• Up to 30% travel required

STATEMENT OF NON-INCLUSIVITY:

This job description is not to be construed as a complete listing of the duties and responsibilities that may be given to any employee. The duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.