Technical Services Associate

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Company: Albertsons Companies, Inc.

Location: Pleasanton, CA 94566

Description:

Job Description

About the company

Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carr's, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

#bringyourflavor

#LI-RC6

What you will be doing

The Own Brands Technical Services Department has an opening for a Technical Services Associate.

The Technical Services Associate provides support to the Own Brands Technical Services team operations activities. Manage product registrations, and work with suppliers to complete registration tasks in a state or local county, as required. Support the review and approval of In-Store (Bakery, Deli, Meat & Seafood, Produce, and other applicable categories) products technical information to ensure all packaging information meets applicable federal and state regulations. Maintain digital compliance of all Own Brands products, including support to facilitate review and approval of labeling information in different systems to maintain the chain of custody of documents received directly from suppliers. This position is critical to ensure company product labeling has the information necessary to comply with compliance requirements. Other data maintenance projects will be secondary responsibilities, including supporting our Product Development staff, as needed. Conduct and deliver other projects as assigned by the Technical Services Leadership team, in relation to product development and regulatory & quality compliance commitment.

The position will be based in Dublin, CA.

Main responsibilities
  • Manage regulatory registrations, certifications, and product information platforms.
  • Review and approve ingredients and finished products in different food labeling systems.
  • Communicate with division partners and suppliers on approval status as well as on missing ingredient and finished product information.
  • Perform quarterly audits in the system to ensure compliance with FDA menu labeling regulation.
  • Confirm all documents' required fields as determined by the product type are completed.
  • Support the Regulatory teams in data acquisition for other projects as required to maintain accuracy of data within agreed upon project timelines.
  • Utilize various business platforms and/or systems to provide support to the Regulatory teams in the form of trackers and status reports, and mining data for Regulatory metrics reporting.
  • Update tracking tools used for compliance program to provide updates on progress and challenges. Provide information to other team members as requested.
  • Provide information and data to the management team for other projects as required to maintain accuracy of data within agreed upon project timelines.
  • Provide support and act as back-up resource to help with regulatory analytics and metrics reporting as well as product registrations.
  • Assist with other key Technical Services product development or regulatory projects, as needed.

The salary range is $ 69,600 to $ 90,480 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

A copy of the full job description can be made available to you.

What we are searching for
  • BS/BA degree in Food Science is preferred or related field.
  • Experience in content management for regulatory systems (Specright, Optiva, Genesis, Smart Label), ensuring accurate information and processes are maintained in the systems.
  • Require a good understanding and application of US labeling regulations (USDA, FDA, EPA) to assure the accuracy of ingredient statements, nutrition facts, allergen declarations and claims.
  • Minimum of 2 years of technical support requiring document preparation and tracking; compliance work within retail industry is preferred.
  • Must have proficiency with MS Office and technical data entry.
  • Experience in working directly with a technical functional group is preferred.
  • Must be comfortable with asking questions and having direct discussions of project requirements with peers, supervisors, and product development personnel up to the VP level.
  • Must be able to interface directly with product suppliers to obtain compliance information requests and to meet project timelines.
  • Strong communication skills (verbal, email, and face to face) are required.
  • Must be able to communicate cross functionally between directors, managers, technical staff and vendor community daily.

What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

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